Kamilah Gonzalez Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Charlotte, North Carolina, United States

- Serve as the first point of contact for customers at the front desk, handling inquiries in both English and Spanish- Manage phone calls, emails, and in-person requests professionally and courteously- Provide support with general administrative tasks, including data entry, filing, and appointment scheduling- Assist customers with billing inquiries, account updates, and service information- Maintain accurate records and assist in the preparation of reports as needed- Utilize Microsoft Office and company software to complete tasks efficiently- Uphold a friendly and organized front desk environment, assisting with other tasks as directed by the upper management team- Actively involved in onboarding processes by preparing documentation and managing the hiring process

- Organizing documentation and providing office garrison administration assistance, while receiving and directing instruction under strict attention to detail in the garrison peacetime sector- Assisting with educating newly recruited soldiers regarding military benefits and resources available- Providing team leadership in field operations to ensure completion of field operations- Managing hazardous tasks under extreme and stressful conditions ensuring safety of the platoon- Fostering esprit de corpus (spirit of the group) by planning and leading physical training exercises

Charlotte, North Carolina, United States

• Serving as a resource of information for all guests regarding their experience within both the lounges and music areas• Providing assistance to all positions and communicating effectively with others to enhance guest experience• Anticipating guests’ needs and providing superior service to VIP Box and Club sections

Charlotte, North Carolina, United States

- Maximizing the quality of music instruction including private lessons and shows- Teaching students the fundamentals of music by creating and documenting thoughtful lesson plans- Communicating regularly with parents on progress of students after lessons

- Completed sales transactions, which involved handling returns, issuing refunds, and flagged damaged products- Assisted customers with choosing different products by providing knowledgeable information on skin and body care ingredients

- Leading classes of 30-40 students through assigned lesson plans with educational and engaging school activities- Developing lesson plan materials for absent teachers of grades K - 8- Supervising children during school events by ensuring proper safety measures and behavioral rules- Familiarizing students with learning disabilities for grades K- 5 on specific subjects by adapting certain teaching methods

Charlotte, North Carolina, United States

- Provided support to the Recruiting Managers with determining selection criteria for sourcing more than 1,000 candidates a day, scheduling interviews and screening assessments - Assisted Human Resources Coordinator with applicant tracking systems by completing data entry tasks and sourcing among potential candidates- Monitored potential candidates from the beginning of the screening process until hiring decision was made to mitigate any questions or concerns throughout their experience

Charlotte, North Carolina, United States

- Prepared and reviewed new hire orientation documents for onboarding and active employees- Arranged meetings to identify staffing needs for assigned regions and discuss selection procedures for various positions- Processed employee promotions, transfers and terminations by updating employee personal records on ADP Workforce Now and Excel spreadsheets- Assisted HR Supervisor with daily recruitment and staffing changes under time sensitive circumstances- Familiarized a team of 4 Program Assistants on conducting HR tasks due to shortage of HR Coordinators

- Directed new hire orientation for new contact tracers and case investigators- Provided first level support for orientation questions and scheduling processes- Facilitated training and orientation meetings, tracked training checklist completion and administered training remediation if required- Completed administrative support functions such as scheduling assessments, reporting results to upper management and providing recommendations on hiring potential to assigned HR Manager

- Communicated with current/prospective students, faculty, and staff to guide and answer questions in regards to campus information and events- Maintained organization within the office area by gathering supplies, supplying shelves and assisting with administrative assigned duties- Scheduled and led campus tours of the Art department in order to provide prospective students with helpful information based on career interests and campus life

- Assembled equipment during opening shift while ensuring all computers in the lab were functioning- Utilized Sierra software to inspect equipment and check in and out to users while explaining due dates and fees - Assisted students by answering questions and resolved problems as needed - Performed audio and recording studio projects monthly to ensure familiarity with equipment

- Captured and edited video footage to be used in a career development course- Created instructional resources for students engaged in career development coursework- Collaborated with staff members to design effective online resources for students- Developed and updated digital content for course and department websites

Clinton, Nc

•Forwarded phone calls to each department on campus and issued visitation passes •Provided information for students that asked for directions, financial aid deadlines, and campus activities

Bachelor Of Science In Business Administration, Business Administration And Management, General

Activities and Societies: ROTC

Associate Of Arts - Aa, 3.56

Activities and Societies: Student Ambassador, Phi Theta Kappa