Kamilah Roberts Email & Phone Number

United States

Atlanta, Georgia, United States

Program coordinator for the Office of Campus Sustainability and The Kendeda Building For Innovative Sustainable Design. A dual position in managing programming, communications, digital media, data collection & reporting for each unit.

Atlanta, Georgia, United States

Athens, Georgia

• Assisted in the development and implementation of financial literacy programs and curriculum.
• Performed administrative duties such as responding to inquiries, scheduling and confirming appointments, verifying the completion of client files, and monitoring workshop registrations.
• Maintained an outreach and marketing plan for target beneficiaries along with creating and developing printed collateral and online materials.
• Managed outreach activities, including community events, workshops, appearances and other communication opportunities.
• Prepared monthly reports and updated Salesforce (CRM) database of all housing clients and workshop participants.

Athens, Georgia

• Worked to build organizational capacity by helping to develop a sustainable communications program increasing awareness within the community.
• Developed advertising campaigns via Facebook, Twitter and Instagram pages.
• Designed, updated, and prepared marketing materials such as press releases, electronic newsletters, videos, social media graphics, informational flyers and brochures.
• Administered company website by keeping content and designs current.
• Attended community events to network and spread awareness of organizations programs and services.

Athens, Georgia

• Worked to increase interest and participation in the affordable housing program through direct community outreach.
• Designed and drafted educational and marketing materials such as manuals, flyers and pamphlets.
• Maintained blog webpage and housing section of company website.
• Updated salesforce database of housing outreach contacts.
• Led project in developing a program curriculum textbook and homeowner manual.
• Performed administrative duties and supported housing director by responding to emails, scheduling appointments and coordinating workshops.

Athens, Georgia

• Reviewed performance data and sales reports to monitor and measure productivity and goal progress.
• Executed assigned visual displays during floorsets as directed in company visual plan-o-grams.
• Demonstrated excellent customer service to ensures ongoing sales and high levels of customer satisfaction.
• Processed transactions, and handled cash, check and credit card payments.
• Performed operational duties such as balancing cash drawers and processing customer transactions.

Atlanta, Georgia

• Identified customers needs in order to clarify crisis and identify theft situations.
• Documented records of all conversations in the call center database.

Athens, Georgia

• Upheld great customer service and positive relationships with hospital visitors by greeting and assisting customers with hospital campus and payment-related inquiries.
• Managed register, counted cash sales, and verified daily revenue.

Athens, Georgia

• Reviewed performance data and sales reports to monitor and measure productivity and goal progress.
• Demonstrated customer service skills such as greeting and assisting patrons.
• Processed transactions, and handled cash, check and credit card payments.
• Performed operational duties such as balancing cash drawers, making deposits, and organizing reports when closing or opening.

Athens, Georgia

• Managed a team of employees and delegated work assignments to obtain objectives.
• Trained and briefed staff on new projects.
• Prioritized research assignments and submitted studies by the assigned deadlines.
• Recruited and screened survey participants for mall intercept, test kitchen and online surveys.
• Conducted survey interviews and recorded responses.

Bachelor Of Arts (B.A.), Advertising, A

Advertising Campaigns Capstone Course (Project collaboration with 22Squared ad agency) Grady College of Journalism & Mass Communication.

Technical Certificate Of Credit, Technical Communications