Providing guidance to agile teams, promoting agile values, principles, and practicesWork with product owners and stakeholders to prioritize features and user stories, ensuring alignment with business goalsFacilitate agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectivesEnsure that tasks are reflected and updated in selected tracking toolAct as a coach and mentor to team members, fostering a culture of collaboration, transparency, and continuous improvementTaking care of good communication and information flow between team members, as well as cross teamsIdentifying and removing any product blockers when possible

Direct cooperation with managers and HR consulting (managerial consultation, recruitment support, personnel administration)Workday system implementation: testing of new system functionalities, introduction of improvements, training for usersHR data analysis, working with Workday and SAP systemsAmbassador of health and well-being in the organization (conducting yoga sessions, stress management workshops, organizing team-building meetings, etc.)

My job responsibilities in the company include:Social media advertising, including platforms such as:Facebook, TripAdvisor, Instagram, Eventbrite,Creating positive relations between school and the customers,Scheduling appointments with new customers Organising social events in order to promote the business Assuring that all the deadlines are followedPrioritising goals of the company Organising staff work and trainingsSkills developed:- Time management- Working as an individual- Creativity- Confidence- Organisational skills

As a Customer Service Assistant I was the first point of contact between customers and the company. My daily work included answering phone calls, writing emails, booking appointments for the customers, preparing and completing documents, tracking invoices and keeping payments up-to-date, handling complaints and passing information to managers, liaising with other branches of the company and representing them in case of emergency.Skills Developed:- Ability to work under the pressure- Problem Solving- Understanding of the importance of using ' Positive Language' while talking to customers- Patience- Compassion - Time management- Working as part of a team and as individual.Thanks to my time spent in the company I developed the Customer Service knowledge and gained to crucial experience. I learnt the importance of being a good listener, being compassionate and having positive attitude.I also learned that 'You never get a second chance to make a first impression" !

I started my job in Rainbow Casino as a bartender/waitress and with time progressed to work at the reception desk. Thanks to these jobs I learned the basis of: Customer Service, Sales, PR-ing and Administration.My day to day duties were: taking customer orders, selling food and beverage, up-selling products, providing general information about the business, promoting events organised in the Casino by developing flyers and talking to customers. Also, communicating with managers and other staff members. Skills Developed:- Team Work- Listening- Communication- Organisational Skills

My job responsibilities included:-delivering English classes to francophone students aged 5 to 10 in small and larger groups of students,-exposing students to British, Scottish and Polish culture,-building the understanding of teaching techniques.Skills Developed- Improved language skills, - Deepened understanding of how children learn,- Confidence.