Kamila Olbryś-Rybarczyk Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Holandia

• Liaising between guests and partners to resolve issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc. • Providing accurate, valid, and complete information by using the right tools, methods, and processes. • Ensuring a high level of customer service and a positive experience by identifying the customers` needs • Problem solving by taking responsability and ownership

Poznań, Woj. Wielkopolskie, Polska

• Offering service to B2B clients • Gathering market and business customers information for the furnishing sector • Submitting and tracking sales orders • Organizing deliveries • Planning and controlling process and finances • Administration management • Acquisition • Translation of documentation (EN–IT and IT–PL)

Poznań, Poland

• support and help desk for agents (group of 10) • back office • ensuring that the quality level meets the client’s requirements • solving most difficult cases • dealing with key customers

Poznań, Poland

- Airline Reservation Specialist - Italian market- market advisor in commercial department of an american airline- contacts with travel agencies and individual customers- disclosing information regarding prices, flight schedule, completing passenger data, etc.- providing professional customer service in Italian and English for an airline customers, - language recruitment (Italian and English) - managing assessment center- dealing with difficult customers

Poznań, Poland

help assistance for website and internal problem solving with regard of the website

Master'S Degree, Italian Language And Literature

European Union Exchange Programme Socrates/Erasmus Scholarship, Italian Languages And Literature

Bachelor'S Degree, Italian Philology