Kamilla Theil Olsen Email & Phone Number

København, Region Hovedstaden, Danmark

Copenhagen, Capital Region, Denmark

I am not sure a simple job description covers the full picture. But let me high-light a few areas:1) Attract qualified leads to the Auditdata sales team. How? By creating relevant contentWhat? Ebooks on running a business, customer cases, small interactive campagns, optimizing searchability, creating blogs on relevant Industry topics, trying to provoce the as-is of the Industry 2) Make a smooth sales-marketing operation.How? By aligning efforts and understanding each other and the customers we deal withWhat? Regular meetings, sales training, persona creation and discussions on areas of improvement3) input giver to product development to understand the Hearing Care Industry and What to develop to benefit our users.

Responsibilities: My role was highly versatile. Overall, I was responsible for setting up a partnership program and testing it as a pilot in Italy and Japan. These two countries were seen as so diverse that if the program fitted both, it would fit all. Moreover, I was responsible for setting up a toolbox for the sales reps in GN with commercial tools to help their customers drive a more profitable business.Selected results: Established GN Hearing’s commercial solution catalogue which is currently rolling-out in more than 30 countries with retail tools and services. This means that the sales reps no longer need to focus on selling products only but can now have a relationship with the clients and help them sell more. One of the solutions is a digital lead management program using existing functionalities of CRM.

Responsibilities:Responsible for optimizing customer relations to airlines and ground handlers. Hereunder starting up new airlines and handlers in the airport and working on more efficient operation. This included day-to-day operations with the country managers and setting up strategies and developing infrastructure investments and assets to support the customers.Selected results: The development of a service portal for customers and decreased costs of operation by implementation of self-service products like bag drops, automatic boarding gates etc. to airlines and ground handlers. Successfully started up: Menzies Aviation, Ryanair, Wizz Air, Nordica etc. to operate in the airport. Developed a line of strategies which until Covid-19 hit were still rolling out at the airport.

Responsibilities:Responsible for a larger benchmark report analyzing 17 airports on capacity, infrastructure, investment levels and future plans to support the master plan development of the airport. Also responsible for developing and implementing CPH’s Service Delivery Model for new airlines starting operations in Copenhagen.Selected results:An agreed visualized E2E process with mapping of cross functional tasks from all operational departments which meant that no KAM can “over-promise” on sales and knows what it takes to onboard an airline. Clients have easier access to reaching the information they need and CPH seems more professional and customer minded than before which increased customer satisfaction.

Master, International Marketing And Management

COURSES: International strategy, Strategy Execution, Marketing, Financial Accounting etc. MASTER THESIS: a study of partnerships between.

Bachelor - Business Language & Culture

An education which gave me insights into: economics, organizations, sociology and a thorough understanding of social and cultural.

Erasmus Program, Marketing, Social Science, Branding

Introduced to international trade, politics and finished a minor in sociology