Leads and oversees projects for clients while maneuvering various internal approval and decision-making processes, different for every company. Understanding the client perspective and needs is crucial for this and for identifying not just their business goals, but also the underlying causes of issues facing the business. With this knowledge and company familiarity, I help them solve their problems.

Managed client accounts while helping them identify business pains and deliver meaningful solutions with measurable ROI to company objectives. Navigated communication with client stakeholders, from C-level executives to the IT department to ensure buy-in for our projects. Additionally, collaborated with our internal sales, product, support, and security resources to ensure successful client onboardings. Managed over 100 accounts during a period of high-growth.

As a product expert, created solutions to solve client problems and improve experience on their external applications and increase efficiency internally on CRMs, HRMs, ERPs, and other applications. Heavily involved in product testing and gathering customer/user feedback. Specifically, led our group of testers for an entire overhaul of our main software offering.

Acted as the main point of contact for new Beepi clients and coordinated with different internal departments to ensure the car readiness and facilitate a smooth transaction from start to finish before the company failed.Focused on understanding customer needs and improving their experience at each stage of their buying process

Researched civil society and social movements in Poland from 1989-2012. Coded and analyzed Excel data to identify errors and restore data validity for Professor Grzegorz Ekiert. Through an analysis of protesters’ demands we investigate how their economic, political, and social priorities have transformed over the years after the Cold War.8-10 hour weekly commitment during college.

Served large, fast-paced parties, and managed a bar at smaller, more intimate events. Respected for good work ethic despite long and straining hours, as well as good interpersonal skills with all age-groups.4-12 hour weekly commitment during college.

Quickly learned AutoCAD to assist the Chief Estimator with budgeting projects while working as a liaison between different teams. Created an internal online database of different company products working with the Director of IT. Jobs included multi-million dollar projects in Manhattan like the Signature Theater, Madison Square Garden, and the Super bowl sign for Super Bowl XLVIII.