• MS Windows server 2000 & 20003 set up & administration • LAN / WAN troubleshooting, maintenance, and repair • Network & Internet security • Cisco router (2800) set-up and maintenance • Desktop hardware troubleshooting, maintenance, and repair • Printer troubleshooting • MS-Office package set up & administration. Identifying computer-user problems and coordinating to resolve them • Ensuring the smooth operation of the computer system by consistently monitoring consoles, printer. • Maintaining user network and servers as needed, maintains system and procedural documentation. • Assists with maintenance and troubleshooting individual desktops, software, and peripheral equipment. • Installing, configuring and monitoring local and wide-area networks, hardware and software • Compiling, entering and processing information • Providing customer and network administration services such as passwords, electronic mail accounts, security and troubleshooting • Constructing, editing and testing computer system programs • The responsibilities include monitoring routine daily job streams

During this priod was main work as helpdesk for the site project, and work on site for water treatment plant main job duties was:• Network and Server Support• Satellite System, Support and Analysis• Cisco Support ( CCNA - CCNE )• Network Reporting and analysis• Configration the SCADA System• Infrastructure and Cabling• Desktop Support• Customer Support and Helpdesk

Desing, installation of the network platform, installing and commissioning of iDirect based VSAT systems, finding solutions, proper equipment, installing sites , finalize the structured cableing, Wireless network enviroment instillation, and finalizing computer systems installation.