Led new CRM implementation at organizational level and led all activities i.e. defined product vision and product road map, gathered user requirements for different business functions and created product epics, constantly re-prioritized product backlog. Established relationships between courses offered and consumer demographics optimizing digital marketing campaigns, Reduced average cycle time by changing the performance matrix and sales processes.

Empowered top management with business insights and analysis on project progression, critical activities and unforeseen risks. Managed strategically important projects of project finance and legal compliance and led the project into near to operation stage.Point of contact for different infrastructural development contracts;Conducted thorough analysis on project agreement document, finalized and adhered to project agreement terms removing conflicting clauses for timely completion of all of infrastructural developments.Devised successful strategies to counter local crisis created by international NGOs opposing coal projects, created positive image of organization among intellectuals and local population. Designed and implemented new policies and IT architecture for the organization,enabled secured and seamless information sharing among different stakeholders, removed redundant activities and duplication of manual efforts.

Managed daily operation, implemented lean system at codli mine, analyzed vehicle movement pattern in mine and implemented measures to reduce idle hours and diesel consumption.Established proper maintenance schedule, implemented proactive plan to ensure continuous operation during adverse operational environment.