Kamna Lohra Email & Phone Number

Bengaluru, Karnataka, India

• Benchmarked Smart TV competitors, interviewed sales agents, recognized important feature gaps• Analyzed user segments, evaluated reviews to identify pain points, derived opportunities• Proposed personalized features, prioritized to boost MAU and enhance user experience, delivered UI mockups• Performed market analysis, recommended gaming-focused features suggested potential strategic partners

Kolkata, West Bengal, India

• Oversaw and co-created testing and defect-tracking documentation, ensuring complete closure of issues using HP-ALM.• Established expertise in regression testing across various modules, providing guidance and training sessions to colleagues.• Implemented automation in HR operations and employee lifecycle management, significantly enhancing process efficiency.• Conducted a comprehensive assessment of a banking offer palette system, managing a large volume of accounts while maintaining schedule adherence.• Played a key role in validating authentication processes and data related to diversity and inclusion, significantly reducing the risk of security breaches.• Developed and reviewed numerous workflows and user interface functionalities, achieving substantial time savings.• Identified and mitigated risks, refined action plans, and improved retail consumer experience with high accuracy.• Collaborated with a major UK retail client to identify and address potential failures, increasing overall efficiency.• Executed various quality assurance procedures using agile methodology across multiple operating companies, achieving a high success rate, and streamlined communication processes in banking, resolving a majority of third-party issues.

Master Of Business Administration - Mba

Bachelor Of Technology - Btech, Electronics And Communications Engineering

Education record