Kamlesh Patel, Mba, Pmp Email & Phone Number

United States

Greater Chicago Area

Professional with successful project evaluations (including analysis, recommendations, definition and implementation) leading IT and business partners to effective delivery of business and IT infrastructure solutions. Strong understanding of IT and business operations. Strategic forecasting and coordination of resources to mitigate risk and facilitate Change Management. Experience in systems analysis, design and build, integration, implementation, testing (hardware and software), systems administration, vendor management, contract negotiations and team building.

Chicago, Il

• Project discovery, analysis and evaluation of Speech and Voice Recognition applications for Organization to increase provider satisfaction and reduce documentation time for Electronic Documentation. Negotiated, managed and directed implementation of a successful speech recognition pilot. Results demonstrated a valid need within the Organization. Pilot implementation and results were presented at Epic’s User Group Meeting (UGM – Sept 2012).• Lead and managed configuration and implementation of system build and user acceptance testing to qualify accounts with Hospital Acquired Condition (HAC) Codes not marked as Present on Admission (POA) to be compliant with regulatory requirements and improve resource utilization as evidenced by management. • Managed and coordinated HB build and implementation of 3M and Epic interface integration for APR-DRG in preparation for regulatory changes by Illinois Medicaid for July 2014.• Lead and manage interface integration between Epic and 3M Coding System as a part of multi-facility implementation of 3M 360. 3M 360 provides Clinical Document Improvement and Coders with the tools to track appropriate documentation and coding to ensure optimal revenue generation as we move to ICD-10.• Design, build and implement of a small application to enable real-time data sharing between Account Provisioning and Epic Security team to facilitate accurate provisioning of Epic Security. Implementation has reduced helpdesk calls related to incorrect provisioning.• Lead and direct the design of a standardized HR extract workflow to streamline and improve account provisioning and improve help support.• Analysis, build and implementation of a solution to improve resource utilization for the Cancer Registry’s Abstraction workflow between Epic and Metriq.

Chicago, Il

• Lead and directed complete reconfiguration of the SoftMed System to improve Chart Tracking by 60 to 70 percent for the Hospital.• Achieved substantial drop in pre-billing AR (approx. $70 million) for the Organization as a result of multi-system evaluation and reconfiguration. Responsible for coordination of all multi-system coding updates.• Administration of all HIM Systems (99 percent system availability) and access to respective integrated systems within the organization to gain optimal response time from integrated systems and ensure minimal downtime (managed 70 PCs, 18 printers, 2 MFDs and 8 Servers).• Designed, built and implemented a temporary application to capture the Recovery Audit Contractor (RAC) requests for the organization. Managed and directed the implementation of workflow to facilitate the completion of RAC requests. Goals achieved included reduction in duplication of efforts and resource waste with implementation of appropriate technology.• Planned power, data and telecom requirements for a new department location based on blue prints. Assess risk and implement appropriate safeguards to enable smooth transition of the complete department with minimal downtime with scope.• Defined, managed and performed tasks for a smooth transition (without downtime for users) of Rush Oak Park Hospital onto the current Rush University Medical Center environment for Coding and Transcription systems.• Consult with Quality Management Department to assess and improve data collection and data reporting processes for reports on patient satisfaction, customer complaints and JCAHO.• Collaborate and manage agreement and implementation of systems to achieve economies of scale for multiple departments utilizing dictation and transcription to reduce overall organizational cost.

Chicago, Il

• Coordinated Vendor Support for multiple software systems for a smooth transition for Y2K for all functional areas of HIM.• Coordinated and Implemented SoftMed Systems upgrade from DOS to Windows platform for HIM departmental systems.• Coordinated and Implemented SoftMed Coding System for HIM departmental systems including integration with other related systems in the Hospital.• Designed user input screens and logic for data capture of critical elements in supported applications.• Streamlined Coding System updates for multiple areas of the Hospital to reduce AR days and re-billing.• Participated in various committee meetings to provide constructive feedback and advice for process improvement.• Implemented standardization of software and hardware configuration for all areas of the HIM department to reduce downtime. • Managed 35 workstations and multiple networked printers.• Implemented scheduled reports from SoftMed systems using R&R report writer and Ad-Hoc queries to support managerial decisions.• Provided ongoing training for ChartStat, ChartFact/Locator, ChartScript, QuadraMed Ncoder+, CMS and basic Windows operating system usage. Created training plans and user manuals for training sessions.• Bridged inter-departmental gaps between Medical Records and other hospital departments.• Designed, created and implemented tools for the management team using Microsoft Access.

Voorhees, Nj

• Designed and created performance improvement tools to collect data and generate reports for the following areas: • Corporate Management. • Nursing Department. • Social Work Department. • Surgery Department. • Respiratory Care Department. • Heart Station.• Trained the appropriate departmental staff in the use of the performance tools and reports to measure, assess, and improve the performance of their respective departments (optimize resource management).• Assisted the Director of Performance Improvement in collecting data for the various departments.

Flemington, Nj

• Managed workflow design based on customer requirements to consistently improve the software.• Consulted with the programmers to verify the flow of data in the software according to design.• Managed and Designed Property information forms to maintain accurate information for properties installed.• Tested the new modules created for the PMS 2000 for bugs and provided critical feedback.• Directed installation and also installed and configured hard drives, memory, modems and network cards in servers and workstations.• Supervised and installed hubs and cabling and configured client-server network.• Assisted and installed and configured the PMS 2000 software on all workstations.• Provided basic Win95 and assisted in PMS 2000 onsite training of the staff during installation.• Managed customer support for hardware and PMS 2000 software by telephone (24 hrs/ 7 days).

Mba, Concentration In Healthcare Administration

MBA with Concentration in Healthcare Management

Bachelor Of Business Administration (Bba), Marketing

High School, Regular/General High School/Secondary Diploma Program