Kamalini Perkins Email & Phone Number

Worcester, MA, US

Norwood, Massachusetts, United States

• Transitioned to LifeWorks formerly Morneau Shepell Ltd. when they acquired Mercer’s Large Market Health and Pension Administration in 2019.
• A key member of the IT Enterprise Application team leading aspects of the migration of the Document Management application to the new data center
• Validated the implementation of the Document Management application, reconciled all data migration and ensured all client image data was successfully moved to Morneau Shepell
• Partnered with the health and pension operations team to assist in successfully building a brand-new image operations team. Created the new standard operating procedures which included a new front end mail receiving.
• Met with vendors to determine equipment and supplies needed for the new operational team. Aided in the procurement of hardware and software needed to stand up in the data center. Reviewed volumes to establish base need.
• Implemented a web-based Outbound Fax Utility on the RightFax platform that allows Health and Pension colleagues to fax documents to clients and participants from anywhere. Created training materials and delivered.

Norwood, Massachusetts, United States

• Acted as a Business Partner managing software development for large and mid-market Health and Benefits platform following the Agile Scrum system development methodology and business growth in various areas of DC.
• Worked with the business teams to create ROI justification for enhancements
• Managed the data and image on-boarding process for clients by conducting meetings with technology, business and client teams. Created requirements documents.
• Supported High Speed Document Scanning Hardware and Software application
• Responsible for barcoding, testing and production turnover of new client forms delivering enhanced identification for scanned inbound forms reducing time it takes to index and send forms to process.
• Worked with the offshore development team to automate forms production turnover process

Franklin, Massachusetts, United States

• Managed software development and supported Defined Contributions Record Keeping, Trust Company reconciliation, and daily updates to databases for use to assure compliance with NSCC trading guidelines
• Implemented Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR) for forms
• Implemented the Wausau ImageRPS – Remittance Processing System encoding and endorsing checks
• Managed 3 analysts and provided coaching and mentoring.

Franklin, Massachusetts, United States

• Led 25 employees who worked on the check remittance system encoding checks and prepping for bank deposit
• Reconciled all deposits nightly to ensure all checks were accounted for. Handled client and customer inquiries and problem resolution
• Trained new hires, mentored coached and administered performance reviews