Kamran Ali Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

In this Leadership Role I led the core initiative of enabling our Channel Partners to "See More - Sell More" using our Commercial Platforms. My Team delivered on this by working closely with Channel Managers across EMEA and with their Third Parties to understand the nuances of Indirect Processes, translate them into Digital Workflows and then help onboard Partner Teams on our Digital ecosystem. In addition, I led multiple Enterprise level initiatives, employing Big Data Analytics using the Salesforce/Tableau Platform. We leveraged our data, sitting in multiple systems, to get an "Outside In" view of where our Customers want to be in the Market today and tomorrow. My Team helped the business "Stay ahead of the curve" by predicting Customer demand, forecasting price erosion, and understanding Competitor strategies. This helped us clearly define strike-zones where we should focus with our time and resources to get the most out of a tough market.

Dubai, United Arab Emirates

The role of Sales Enablement Leader revolves around 3 key pillars: Understand the Organization’s Business Processes, help effectively digitize these, and ultimately support both internal and external stakeholders through the pre- and post-digitization phases.Working under the umbrella of Commercial Excellence, my responsibilities included planning the Digital Strategy for our Front-line Sales Teams and our Channel Partners in the Region, understanding the Teams' business needs, and supporting them on their day to day business activities. A major part of this role involved bringing the Sales Teams on the Salesforce Cloud eco-system for Lead Generation, Funnel Management, Quoting, Ordering, and ultimately generating Insights Based Analytics for the business. The outcome of all of this translated into helping the Sales Teams "See More – Win More” in the competitive Healthcare Market, resulting in revenue growth for the entire Organization.My role was also responsible for ensuring that there is a continuous Learning & Development Strategy in place for both external and internal users of the Cloud Eco-System. For a user-base of 350+ users across 16 countries, this was achieved by deployment of WalkMe Digital Adoption App as well as delivery of courses using the Adobe Captivate Platform.

Dubai, United Arab Emirates

As part of the Services Digital Transformation Team for GE Healthcare, I led the strategy for implementing Asset Performance Management Platforms (iCenter, and its associated mobile App) for Key Customers within Middle East/Turkey, Africa, and South Asia Regions. The initiative tackled the Asset-visibility issue for the Customers, allowing them to seamlessly track their Assets, issues on specific machines, and the progress on service case resolution. In addition, I was the Program Leader for deploying a common Pricing Master Platform (Navetti PricePoint) across GE Healthcare Services Organization to drive reduction in Margin erosion and allow Pricing Teams to set market competitive prices for GE Healthcare's parts business.

Dubai, United Arab Emirates

Drove digital transformation efforts within GE Healthcare by leading initiatives to eliminate legacy commercial quoting systems and replacing them with a single Cloud CPQ platform. As part of the Team driving the ‘Digital Thread’ concept at GE Healthcare, I led the digitization efforts for the Organization’s $7.9B Services business. Owning the entire global project from initiation to closing, my key responsibilities included building strategy for the digital transformation within the business, working closely with global Business Teams and Apttus to develop the initial framework of the Services CPQ platform, putting processes and SOPs in place to ensure smooth transition to the new cloud-based CPQ tool, and deployment of the finished product to 5000+ users globally. The initiative translated into significant reduction in turn-around time for getting Service Contract quotes to Customers while eliminating the costs associated with maintaining multiple quoting tools and their related IT infrastructure.

Dubai

Key performance indicators of this role were increasing revenue by digitizing sales processes, improving Order Quality by centralizing key IT Platforms, and ensuring process rigor by focusing on management and delivery of Corporate TrainingsSalesforce.com Deployment:Planned, coordinated, and led the deployment of Salesforce.com as the CRM Platform for 14 countries across Saudi and ME & Pakistan zones, spanning 6 sub-Businesses and ~250 Users. Efforts resulted in retirement of legacy Siebel and Excel based platforms and the entire region moving to a single Cloud-based CRM toolSiebel CPQ Deployment:Successfully led the Project for deployment of Siebel Configure/Price/Quote Platform across GE Healthcare’s Middle East business, covering 300+ End-Users, devising and implementing Commercial processes while working in close liaison with Commercial Operations Teams, and centralizing proposal generation for the front-end sales force. Additional responsibilities included continuous Training of new and existing end-users to ensure adherence to Commercial Standard Operating Procedures. Efforts led to digitization of Quoting process on a single platform, a 2% YOY decrease in margin leakage , streamlined Order Processing, and improved Order Quality.

Oakville, On

As a key member of the Americas IT Team, delivered major Global and Canada-wide projects while consistently demonstrating strong technical and team playing skills. Led business-critical initiatives for Commercial Operations, Sales, and Sourcing Teams by leveraging expertise in project management, agile methodology, database design, and mobile development.

Oakville, On

Facilitated Global Field Service - Americas Team in targeting cycle time reduction for Customer Service requests by 58% and achieving Field Service personnel utilization rates of 80% across all poles; efforts included coaching team on consistent set of Cycle Time, Utilization, and Efficiency metrics, guiding the team in preparing automated dashboard generation package, and bringing together key members from cross functional areas of business to define processes around dashboard generation; Worked closely with key stake holders in Global Field Service to coordinate the efforts to validate and update the FSR Competency Matrix resulting in updating of data for 70% of the global Field Service workforce

Oakville, On

Managed and administered Company’s Development and Production Databases (~500GB); collaborated with local and off-shore Application development teams to deliver Finance, Quality, and Human Resource specific solutions; extensively developed SQL Scripts to transfer database objects between Development and Test Environments and to automate day-to-day database tasks; managed overall availability of Company’s critical Database Servers. Led a 6 member global, cross functional, Engineering and IT Team to deliver MS SQL Server 2000 based Quality tool for 3 manufacturing plants replacing support intensive ACCESS based application; redesigned the entire Database from ground-up and administered production as well as test environments for the final product; successful delivery of the project resulted in 65% reduction in helpdesk support hoursFacilitated decision making process for procuring and implementing the new label printing software and led the effort for standardizing label printing process globally (USA, China, India)Designed and implemented backup and recovery procedures and maintenance plans to ensure 99.9% database availability; implemented numerous DTS packages to support data transfer between the BaaN, TENROX payroll, internal HR, and external customer systems Collaborating with Finance and offshore IT Team facilitated Revenue Recognition reporting project to deliver a set of 22 reports on time and within budget; achieved an overall reduction in reporting turnaround time of 2 business days for the Finance Department Teamed with GE’s Global IT infrastructure and network teams to ensure smooth cut over of 5 database servers, 4 Web Servers and 1 file server into the GE Network

Delivered multiple custom built applications for Quality, Human Resources, and Finance Teams using the .NET Development platform; extensively worked on both Web and Windows applications using ASP .NET and VB .NET; collaborated extensively with Network and Infrastructure Teams to ensure smooth and secure functionality of enterprise applications

Education record

Artificial Intelligence Training Program

Education record

Designing and Implementing AI Solutions in Healthcare

B.Sc., Chemical Engineering

B.Sc. Chemical Engineering