Kamren M. Alston Email & Phone Number

United States

Atlanta, Georgia, United States

- Determine eligibility of new business based on state and company requirements, providing agents with premium quotes and additional binding authority when applicable. - Educate agents on policy types, documentation, and coverage requirements for various endorsements, state filings, and third party interests.- Collaborate with senior underwriters to maintain departmental consistency with risk assessment, agency submissions, and policy handling.

Greater Atlanta Area

-interviewed involved parties to create accurate loss reports, confirm policy coverage, and explain claim handling procedures. - Reviewed police reports, property damage invoices, witness statements, and other relevant claim documentation to determine liability and negotiate settlement amounts within authority. - Maintained a strong understanding of insurance regulations and claim handling procedures in multiple states through daily exposure, reviewing jurisdictional materials, and company provided continued education.Key Responsibilities:- Arranged and rescheduled appraisals as needed, analyzed estimates, and acted as a liaison between customers and repair facilities.- Reviewed outstanding claims for additional handling needs, focusing on compliance and appropriate settlement.

Greater Atlanta Area

- Contributed to business acquisition and retention through successful sales transactions, positive brand experiences, and an understanding of clients’ individual needs and wants.- Verified accuracy of customer information to ensure appropriate risk assessment, premium pricing, and product offerings. - Assisted customers with policy changes, payment options, and resolutions to general and escalated concerns when appropriate.

Greater Atlanta Area

- Maintained appropriate inventory levels on sales floor and stockroom to provide accurate on-hand numbers- Executed company wide marketing campaigns and provide strategies to improve store revenue and customer experience- Managed visual marketing throughout store to appropriately reflect sales initiatives and increase employee product knowledgeKey Responsibilities- Assisted in training new employees on operational tasks and follow up to insure understanding of team expectations- Managed team productivity to insure project deadlines are met and streamline processes as necessary to meet company expectations

Greater Atlanta Area

-Managed logistics team in merchandise processing and placement throughout store- Analyzed weekly sales reports to determine effectiveness of merchandising decisions- Served as second level contact for escalated customer service inquiries and problemsKEY RESPONSIBILITIES- Organized and led promotional item sales that increased daily revenue by 10%- Created procedures to streamline inventory management and product knowledge- Planned and prioritized tasks to successfully complete merchandising projects on-schedule and within budget hours

Greater Atlanta Area

- Assisted with merchandise processing and placement in various departments- Worked with management on ways to increase sales and maintain brand image- Trained employees on merchandising standards and various operational procedures