Kamya Pamnani Email & Phone Number

Singapore

Singapore

• Single-handedly responsible for presales, customer success, onboarding, renewals and retention activities around the SmartSheet product..
• Subscription Renewals & Contract Negotiations
• Customer Retention and identify expansion opportunities.
• Partner with Professional Services to ensure success implementation
• Handle all functions of Presales, Onboarding of clients, Trainings, Client Services and Renewals around the Smartsheet product
• Change Management, Training and Adoption Support

Singapore

• Conduct extensive research and report upon target companies, departments and executives
• Discover, navigate and document an organisations landscape and deliver to the Sales team in a timelyand consistent fashion
• Generating a pipeline of leads and business opportunities through research into companies

Melbourne, Australia

• Reporting to company management, working closely with key internal stakeholders to identify process trends and resolve operational issues
• Analyze and document business reporting requirements
• Develop customized reports for business and management using MS Excel reporting tool and Oracle CRM.
• Work with a diverse team, developing strong working relationships through coaching on products and services, which contributes to a rewarding working environment.

Melbourne, Australia

• Perform ongoing analysis of current operational data and metrics to identify improvement opportunities and issues
• Working closely with key internal stakeholders to identify process trends and resolve operational issues
• Performing root cause analysis (testing) to help resolve and prevent systemic data or operational issues
• Analyze and document business reporting requirements for multiple retail store operations

Mumbai Area, India

• Primary contact for Loans, Collections, SEG (Small Enterprise Group), Agri, Remittance, Cross Sell and Retail Structure Finance (Buyout and Sell down) Reporting.
• Authored business requirement documents and ran workshops to get requirements and validate solution design.
• Managed multiple internal reporting projects received from business.
• Managed a team of four reporting analysts.
• Liaised with business for identifying prospective project reports.
• Liaised with various stakeholders to maintain pipeline of work.

Graduate Diploma In Business Management, Project Management

Part-time studies

B.E. In Biomedical, Biomedical Engg

Activities and Societies: National Service Scheme, IEEE-EMBS