As an AI training for Japanese writers, work on various writing in Japanese projects to train generative AI models, such as ranking a series of responses that were produced by an AI model, assessing factuality and grammatical correctness while articulating the strengths and weaknesses of written text.

As a Japanese game tester, assess whether in-game text is factually accurate or not, and its accordance to cultural rules. Found linguistic bugs and reported these back using the bug database communicating across global boundaries to edit.

As a Supply Chain Management Consultant, conducted research about the reason behind the discrepancy between Estimate and Actual Transportation Lead Time and proposed a way to improve the accuracy for all the European sales companies under Brother International Europe. Investigated the cause of delay and used plot analysis and multiple regression to guess the Transportation LT. Delivered practical solution for the company by conducting an online survey from nine subsidiary companies.

Worked with them to enhance their digital marketing strategy as a student consultant and offered end-to-end service. Reviewed the effectiveness of current digital marketing by analysing all the metrics they are using, and identifying opportunities to utilize existing and new products. Delivered solution design and activity planning for them.

Responsible for inkjet printers in China and inkjet and laser printers in Hong Kong, conducting budget making, market research, sales forecasting, sales planning, and launching new models for China/Hong Kong region.• Developed a comprehensive 3-year budget forecast for a Hong Kong sales company earning £ 85 million(2021) by creating a detailed Profit and Loss statement aligned with the specified target numbers, making the sales forecast of each model, getting consensus from the Hong Kong sales company after having several discussions through face-to-face, online and email. • Analysed the inkjet printer sales quantity of each model of Brother and similar models of competitors in China utilized advanced Excel skills, including V-lookup, IF function, and Pivot table, conducted a thorough examination of customer needs in Southern China and identified it as a key target area for sales growth, concentrated resources and efforts, increased sales revenue by 35% (2019).• Led an innovative initiative to customize the global specifications of our inkjet printers to meet the unique requirements of the Chinese market, engaged in negotiations with the development department in Japan and the customer services department in China to find the optimal solution. Implemented changes to the product label, incorporating Chinese characters, which resulted in a significant reduction of customer complaints by 30% and fostered a sense of belonging among Chinese customers, further strengthening brand loyalty and customer satisfaction.

In charge of global logistics within Brother, implemented below to maximize operational efficiency.• Implemented total optimization project for procurement logistics as a project leader, achieved a substantial cost reduction of £536,000 for the company by optimizing transportation routes and consolidating deliveries through the milk run method with multiple suppliers in Southern China, while working closely with 3rd Party Logistics partners in China.• Coordinated and facilitated the multiple stakeholders of over 30 members from Japan, China, Hong Kong, and the Philippines to achieve cost reduction objectives for Brother for the above project, demonstrated strong organizational skills, ensuring seamless communication and alignment among the team members located in different regions. Presented a comprehensive analysis to the top management of the Philippines factory, highlighting the advantages and risks associated with the proposed process changes, and got approval to start the project.• Initiated collaboration with purchasing department to enhance procurement logistics operations, through establishing a regular schedule of weekly meetings and sharing relevant information and insights that directly benefited the purchasing department. Utilized excellent communication skills and an extroverted nature to foster a trusting and collaborative relationship with the purchasing team, increasing the number of inquiries by 40%.• Consolidated the three Hong Kong warehouses used by different in-house companies into a single centralized facility, and leveraged the interdepartmental perspective provided by the headquarters to identify opportunities for achieving economies of scale and reducing warehouse and labor costs by £120,000.

Chosen as a first trainee in the department, dispatched to China and Hong Kong for 3 months to understand the operation of factory logistics.• Persuaded consignee to transition the shipment from by-weekly to weekly for Hong Kong-Philippines route, contributed to reducing total logistics costs by 35% by cutting the stock volume and value, outweighing the increase of shipping and documentation cost to avoid stock levels from rising.

As a Bid project leader of Sea Freight/Air Freight, coordinated the freight negotiation with over 20+ shipping lines with 300+ global routes and chose the company which meets the Quality, Cost, and Delivery requirements for each route.• Managed an emergency cargo situation by ensuring timely delivery within the specified deadline, and negotiated with an Air Freight forwarder in Japan to modify the delivery arrangements, including changing the delivery place, and leveraging direct flights when the factory was unable to secure sufficient space independently.• Generated the annual volume forecast for global routes, encompassing all product models, by establishing a robust linkage between each model and the packaging master in SAP. Collaborated closely with various departments, including sales, marketing, and product development, to gather relevant information and ensure accuracy in the forecast.• Assumed a calculated risk by making the decision to select a new shipping line for the South America route for the first time in 10-year, after investigating any anxieties associated with using a different carrier by thoroughly addressing and meeting all requirements set by the sales company. Conducted a comprehensive risk assessment, considering factors such as service reliability, transit times, cost-effectiveness, and the carrier's track record in the industry, decided to entrust the carrier from a small volume route and gave the sales company a backup carrier to mitigate the risks associated with reliance on a single carrier.

As the responsible party for overseeing the operations of the China (Zhuhai) and Vietnam (Ho Chi Minh) factories, I provided crucial support to ensure the smooth shipping of products.• Conducted logistics audit at the Vietnam factory, ensuring compliance with government safety standards and company shipment rules and achieved the highest score after working on the points to be improved while collaborating closely with Vietnamese staff, fostering a sense of teamwork, and motivating them to actively participate in the audit process. • Utilized SAP to generate and validate the necessary export documentation, including invoices and packing lists, for shipments originating from Japan. Ensured adherence to strict deadlines by promptly completing and submitting the electronic data interchange (EDI) for customs and logistics purposes.