5+ years of experience developing and implementing proactive monitoring systems and testing processes for multiple banking and telecom organizations, ensuring high-quality products and services through rigorous testing and improvement. Proficient in analyzing processes, finding issues, and implementing effective solutions. Demonstrates strong attention to detail, effective communication skills, and a commitment to continuous growth in a fast-paced environment, resulting in a 20% decrease in network downtime, 75% reduction in quality assurance issues, 50% decrease in customer complaints, and a 25% decrease in final product defects.
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Qa EngineerDigital Government CommitteePhnom Penh, Kh -
Quality Assurance OfficerWing Oct 2022 - Mar 2024Phnom Penh, Cambodia- Reviewing quality specifications and technical design documents to supply prompt and meaningful feedback.- Creating detailed, comprehensive and well-structured test plans and test cases.- Estimate, prioritize, plan and coordinate testing activities.- Find, record, document thoroughly and track bugs.- Perform thorough regression testing when bugs are resolved.- Develop and apply testing processes for new and existing products to meet client needs.- Liaise with internal teams (e.g., developers and product managers) to show system requirements.- Monitor debugging process results.- Investigate the causes of non-conforming software and train users to implement solutions.- Track quality assurance metrics, like defect densities and open defect counts.- Stay up to date with new testing tools and test strategies. -
Network Operations Center EngineerYes Seatel Dec 2018 - Sep 2022Phnom Penh, Cambodia• Developed and implemented proactive monitoring systems, resulting in a 20% decrease in network downtime.• Collecting reports from site Engineers and troubleshooting their problems as quickly as possible.• Preparing Daily outage Reports, Performance reports taking backups for Site Engineer.• Detecting Rectification of fault in the cell site (BTS) based on the system generated alarm.• Develop and document network monitoring and troubleshooting techniques, guides, and procedures.• Checking of performance analysis.• Regular monitoring of daily, weekly, monthly reports & implementation corrective action on specific degradation area to improve network quality.
Kanan Torn Education Details
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Computer Software Engineering
Frequently Asked Questions about Kanan Torn
What company does Kanan Torn work for?
Kanan Torn works for Digital Government Committee
What is Kanan Torn's role at the current company?
Kanan Torn's current role is QA Engineer.
What schools did Kanan Torn attend?
Kanan Torn attended Norton University.
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