Student Records & International Admissions Specialist
Charlotte-Mecklenburg Schools
Charlotte, Nc
Developed strong relationships with internal and external customers to ensure all needs were met. Ensured compliance with privacy laws and school policies. Implemented processes and procedures that ensured the timely delivery of projects and proposals. Welcomed constructive feedback in order to improve performance. Strong critical-thinking and analytical skills. Collaborated, created, implemented, and coordinated a major records pick-up from 174 schools across Charlotte. Point of contact for the J-1 exchange program within CMS. Produced redacted student records to attorneys, court counselors, parents, former students, and community partners. Excellent partnering skills; work collaboratively, effectively, and efficiently with colleagues, parents, and the community to ensure a safe and memorable experience for high school exchange students. Researched student records, and distributed student records in-person, electronically, and via the mail. Answered phone calls and provided customer service to school personnel, current students, former students, parents, and the community.