I am a strong advocate of key principles of customer first, diversity, empowerment, and shared vision & embrace an inspirational style of leadership.I am a disciplined and enterprising professional with over 18 years of experience. I possess a demonstrated record of excellence in the whole gamut of Retail Operations entailing sales, procurement, service delivery/delivery management, channel partner management, staff management, training & development, inventory management, etc.I am proficient in identifying innovative business ideas and conducting market analysis by keeping abreast of market trends/competitor moves to achieve market-share metrics. Expertise in development & implementation of promotion plans, managing communication for brands comprising all above the line and below the line activities. I am an articulate communicator, possessing superior leadership skills with an innate ability to interact effectively with people of various cultures & backgrounds and succeed in high-pressure & deadline-driven environments.
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Manager - Key AccountsSamsung Electronics Mar 2018 - Nov 2022Tamil Nadu, IndiaAccomplishments:• Successfully collaborated the consumer goods business contribution of the MR vertical to regional business from 7% to 20% during my tenure. • Have accomplished the highest growth over the last year at 22% for LFL stores across the regions in FY19. • Improved and maintained the brand share with over 30% in AV business and 40% in HA business as the No.1 brand in partner business revenue.• Ranked consistently as the number one Key Account Manager in "TOP GUNS"… Show more Accomplishments:• Successfully collaborated the consumer goods business contribution of the MR vertical to regional business from 7% to 20% during my tenure. • Have accomplished the highest growth over the last year at 22% for LFL stores across the regions in FY19. • Improved and maintained the brand share with over 30% in AV business and 40% in HA business as the No.1 brand in partner business revenue.• Ranked consistently as the number one Key Account Manager in "TOP GUNS" the All India Sales Programme for many months in the last 2 years.Key deliverables:• Significant role contribution in managing retail sales & operations for National Key Accounts - Modern Retail Partners – Reliance Digital & Croma in Tamil Nadu & Kerala.• Implemented sales strategies, sales forecasting, and market trends, along with brand communication, data analysis, and visualisation dashboards on business performance.• Monitored warehouse & inventory management for speedy delivery and stock placement.• Masterfully managed relationships with key stakeholders, regularly conducting performance reviews, catchment analysis, and gap analysis in the specified region to drive turnover growth.• Led strategic initiatives in key focus segments, enhancing premium selling and conducting competitive and customer analysis to boost the Average Ticket Value (ATV).• Created and delivered compelling reports and presentations that detailed business development activities and engagement efforts, which resulted in heightened retention rates and bolstered efficiency in revenue generation.• Orchestrated collaborative efforts with Category Managers, Zonal Managers, Cluster Heads, and Regional Managers in crafting and implementing robust business growth plans. Show less -
Assistant Manager - Key AccountsSamsung Electronics Aug 2016 - Feb 2018 -
Assistant Manager RetailVodafone India Jan 2014 - Jul 2016Coimbatore, Tamil Nadu, IndiaAccomplishments:• Awarded the Best Retail Zone for FY 14-15 and bagged the Retail Oscar Award.• Awarded the All India-First New Store First Month Profitability Award.• Achieved 150% data target achievement , and the highest number of new franchise outlet openings with 100% increase of Franchisee outlets for Channel Development.• 2 of my reporters were promoted to On-role Store Managers.• Store revenue increase- a 90.5% revenue increase. EBITDA% from 48% to 61% New avenue… Show more Accomplishments:• Awarded the Best Retail Zone for FY 14-15 and bagged the Retail Oscar Award.• Awarded the All India-First New Store First Month Profitability Award.• Achieved 150% data target achievement , and the highest number of new franchise outlet openings with 100% increase of Franchisee outlets for Channel Development.• 2 of my reporters were promoted to On-role Store Managers.• Store revenue increase- a 90.5% revenue increase. EBITDA% from 48% to 61% New avenue sales, such as VAS, from ₹ 20Kto 1.95 Lac YTD Avg saw remarkable growth at 622% growth in VAS.• Best Store Manager Award for FY 11-12, 13-14, & "Quality ICON" Award in 14-15.• Coveted "CIRCLE COMBAT AWARD FY 14-15" for Performance Excellence, which included a FOREIGN TRIP TO DUBAI.• Achieved an impressive 112% customer base growth in Key Account Corporate Sales.Key deliverables:• Handled 29 Channel Stores, Taking care of & Assisting Store Managers of 10 COCO Stores assigned in the territory. • Ensured Hiring, Productivity from the Customer Relations executives by communicating job expectations, continuous coaching, and mentoring for Business Development through skill enhancement, Retail SOPs and processes compliance.• Ensured Profitability & ROI for the Franchisees with P&L Management, regular Finance Investments, Payments Accountability,Code of Ethics, and Revenue governance.• Driven Catchment Area Vicinity Mapping, Customer Base Management, B2C consultation on new client additions for emergingtechnology, and Revenue Monitoring.• Increased ROI & Profitability of the Company Stores with upkeep in CRM, NPS, Planogram maintenance, Stock / ServiceLevel Quality metrics in Stores Operations, Brand Visibility, and Project Management and for new Outlet execution. Show less -
Store ManagerVodafone Oct 2009 - Dec 2013 -
Channel Sales ManagerVodafone Jun 2007 - Sep 2009 -
Senior Executive Key Accounts Corporate SalesVodafone Jul 2006 - Jun 2007Instrumental in acquiring & servicing corporate accounts like ICICI, PEPSICO, LG INDIA, KVB, KOTHARI FERTILISERS, ZYDUSCADILA, PPCL, etc. -
Territory Manager – Iway ProjectsSify, India May 2005 - Jun 2006• Implemented establishing Franchise Outlets in new Cities identifying opportunities with Business networking and market potential analysis.• Received the distinction to be one of the top 5 Sales Managers and Freedom Club Member Status on achieving 100%+ target for consecutive quarters.• Selected as a Mentor to train and guide the newly joined Managers.
Kandasamy K Education Details
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Thiagarajar School Of Management, IndiaMaster Of Business Administration (Sales & Marketing)
Frequently Asked Questions about Kandasamy K
What is Kandasamy K's role at the current company?
Kandasamy K's current role is Key Account Manager | Retail Sales & Operations | Specializing in Business Strategy, Channel Management & Data Analytics | Maximizing Revenue and Enhancing Customer Satisfaction.
What schools did Kandasamy K attend?
Kandasamy K attended Thiagarajar School Of Management, India.
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