Kandi Bates-Jackson
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Kandi Bates-Jackson Email & Phone Number

11x Salesforce Certified ⭐️ ⭐️ Trailhead Ranger || Salesforce Pathfinder Alumni || Certified IT Operations Specialist (CompTIA Net & A+)|| Certified IT Automation w/Python Specialist || Certified Google Data Analyst at Gerent
Location: Baltimore, Maryland, United States 5 work roles 3 schools
1 work email found @gerentllc.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email k****@gerentllc.com
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Current company
Gerent
Role
11x Salesforce Certified ⭐️ ⭐️ Trailhead Ranger || Salesforce Pathfinder Alumni || Certified IT Operations Specialist (CompTIA Net & A+)|| Certified IT Automation w/Python Specialist || Certified Google Data Analyst
Location
Baltimore, Maryland, United States
Company size
374 employees

Who is Kandi Bates-Jackson? Overview

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Quick answer

Kandi Bates-Jackson is listed as 11x Salesforce Certified ⭐️ ⭐️ Trailhead Ranger || Salesforce Pathfinder Alumni || Certified IT Operations Specialist (CompTIA Net & A+)|| Certified IT Automation w/Python Specialist || Certified Google Data Analyst at Gerent, a company with 374 employees, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at gerentllc.com and a matched LinkedIn profile for Kandi Bates-Jackson.

Kandi Bates-Jackson previously worked as Business Analyst at Icf and Business/ Data Analyst Consultant at Gerent. Kandi Bates-Jackson holds Administrator Certification, Tableau Desktop Specislist from Salesforce Pathfinder Training Program.

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Email format at Gerent

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*@gerentllc.com
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AeroLeads found 1 current-domain work email signal for Kandi Bates-Jackson. Compare company email patterns before reaching out.

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Profile bio

About Kandi Bates-Jackson

I am a highly analytical and process-oriented Data/Business Analyst with over 5 years of experience in Business Intelligence, Analytics, and 15 years in customer service. I specialize in statistics, database design, data modeling, and guiding projects from conception to completion. With expertise in requirements gathering, communication, and process optimization, I excel in creating dashboards, reports, and identifying opportunities for efficiency gains. Additionally, I am a skilled technical writer with a background in Salesforce, CRM systems, and business analysis. I craft user-friendly documentation, process guides, and training materials that transform complex technical concepts into clear, actionable resources, ensuring seamless system adoption and empowering users to achieve their goals efficiently. I’m excited to leverage my diverse skill set to create meaningful impact for clients.

Listed skills include Microsoft Office, Customer Service, Cash Handling, Retail Management, and 37 others.

Current workplace

Kandi Bates-Jackson's current company

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Gerent
Gerent
11x Salesforce Certified ⭐️ ⭐️ Trailhead Ranger || Salesforce Pathfinder Alumni || Certified IT Operations Specialist (CompTIA Net & A+)|| Certified IT Automation w/Python Specialist || Certified Google Data Analyst
Baltimore, MD, US
Website
gerentllc.com
Employees
374
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5 roles

Kandi Bates-Jackson work experience

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Role listed

Gerent

Baltimore, MD, US

Business Analyst

Current
Icf

Reston, Virginia, US

Mar 2024 - Present

Business/ Data Analyst Consultant

Gerent

Herndon, VA, US

Collaborate with stakeholders to understand their business process/needs and conduct requirements analysis for SalesforceDesign and implement dashboards and reports in Salesforce Analytics to provide actionable insights to stakeholdersConduct data analysis and modeling to identify trends, patterns, and opportunities for business improvementDevelop and.

May 2022 - Mar 2024

Service Desk Analyst

U.S. Department Of The Treasury

Washington, DC, US

  • Execute customer service by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals
  • Manage customer support requests via email and incident management system, escalating as appropriate and following up to resolution resulting in high customer ratings
  • Provide customer service and support to senior level personnel in diagnostic testing and operation of IT hardware or software, primarily performed through response to support requests through the incident management.
  • Logs calls and issues into the incident management system, and escalate when necessary
Sep 2021 - May 2022

Technical Specialist

Iron Bow Technologies

Herndon, VA, US

Receive and prioritize incoming help desk customer support requests in our corporate ticketing system and via direct phone calls.Interface with customers and other functional groups as necessary for resolution and escalate issues accordingly.Installation, Configuration, and Support of client hardware/software systems/tools/applications.End-user technical.

May 2020 - Jul 2021
Team & coworkers

Colleagues at Gerent

Other employees you can reach at gerentllc.com. View company contacts for 374 employees →

HM Hoda Mojadidi Hoda Mojadidi Colleague at GerentChantilly, Virginia, United States, United States View → PZ Pratik Zanzad Pratik Zanzad Colleague at GerentToronto, Ontario, Canada, Canada View → SB Sardar Basha Nawabjan Sardar Basha Nawabjan Colleague at GerentChennai, Tamil Nadu, India, India View → CH Cory Hottman Cory Hottman Colleague at GerentSacramento, California, United States, United States View → YR Yasir Rather Yasir Rather Colleague at GerentEdison, New Jersey, United States, United States View → SO Samantha Ost Samantha Ost Colleague at GerentAkron, Ohio, United States, United States View → JF Jilmar Felisbino Jilmar Felisbino Colleague at GerentFraiburgo, Santa Catarina, Brazil, Brazil View → ED Emma Devine Emma Devine Colleague at GerentBaltimore, Maryland, United States, United States View → GR Gunnam Rambabu Gunnam Rambabu Colleague at GerentHyderabad, Telangana, India, India View → AR Anuroop Reddy Garlapati Anuroop Reddy Garlapati Colleague at GerentHyderabad, Telangana, India, India View →
3 education records

Kandi Bates-Jackson education

Administrator Certification, Tableau Desktop Specislist

Salesforce Pathfinder Training Program

A+ & Network+, Information Technology

Per Scholas

Ba, Fashion &Retail Management

Art Institute
FAQ

Frequently asked questions about Kandi Bates-Jackson

Quick answers generated from the profile data available on this page.

What company does Kandi Bates-Jackson work for?

Kandi Bates-Jackson works for Gerent.

What is Kandi Bates-Jackson's role at Gerent?

Kandi Bates-Jackson is listed as 11x Salesforce Certified ⭐️ ⭐️ Trailhead Ranger || Salesforce Pathfinder Alumni || Certified IT Operations Specialist (CompTIA Net & A+)|| Certified IT Automation w/Python Specialist || Certified Google Data Analyst at Gerent.

What is Kandi Bates-Jackson's email address?

AeroLeads has found 1 work email signal at @gerentllc.com for Kandi Bates-Jackson at Gerent.

Where is Kandi Bates-Jackson based?

Kandi Bates-Jackson is based in Baltimore, Maryland, United States while working with Gerent.

What companies has Kandi Bates-Jackson worked for?

Kandi Bates-Jackson has worked for Gerent, Icf, U.S. Department Of The Treasury, and Iron Bow Technologies.

Who are Kandi Bates-Jackson's colleagues at Gerent?

Kandi Bates-Jackson's colleagues at Gerent include Hoda Mojadidi, Pratik Zanzad, Sardar Basha Nawabjan, Cory Hottman, and Yasir Rather.

How can I contact Kandi Bates-Jackson?

You can use AeroLeads to view verified contact signals for Kandi Bates-Jackson at Gerent, including work email, phone, and LinkedIn data when available.

What schools did Kandi Bates-Jackson attend?

Kandi Bates-Jackson holds Administrator Certification, Tableau Desktop Specislist from Salesforce Pathfinder Training Program.

What skills is Kandi Bates-Jackson known for?

Kandi Bates-Jackson is listed with skills including Microsoft Office, Customer Service, Cash Handling, Retail Management, Staff Supervision, Flexible, Attention To Detail, and Excellent Verbal/Written Communications.

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