Kandice O. Email & Phone Number

Phoenix, Arizona, United States

Manage team of 10 HR Coordinators and Administrators covered the Corporate Records, HR Shared Services and Onboarding departments.

Phoenix, Arizona, United States

• Manage team of three comprising responsibility for the background check process in the United States and Canada, onboarding and ATS management in the United States and Canada and the PetSmart Associate Assistance.
• Partner with internal and external legal partners to keep current with federal, state, and local laws, and FCRA compliance
• Conduct audits and work with internal HR Partners to ensure consistent enforcement of company policy related to background checks, I-9 compliance and onboarding
• Develop process flows and align processes across the United States and Canada
• Manage vendor relationships with HR Operations vendors, including RFP and contract renewals

Phoenix, Arizona, United States

Background check specialist managing the rollout of a company-wide background check process for all new associates, approximately 40,000 hires annually across 1500+ retail locations in the United States and Canada. Managed the full process including initiation, FCRA compliance, individualized assessment process, policy enforcement and vendor relationship..

Phoenix, Arizona Area

Remained the I-9 compliance SME, as well as managed all unemployment claims and the PetSmart Associate Assistance Foundation.Unemployment Claims - Managed responses for all claims made to the company.PetSmart Associate Assistance Foundation - Processed, tracked and investigated grant requests. Made recommendations to the PAAF committee, partnered with PAAF.

Phoenix, Arizona, United States

Managed field employee onboarding process and I-9 compliance program including new I-9s, reauthorizations and the e-verify program.

Master Of Business Administration

Bachelor Of Arts - Ba, Journalism