Kandy Samy Email and Phone Number
With over 20 years of experience in the technology industry, I am a seasoned leader in business process transformation, customer experience management, data science, and operations management. I currently manage a team of product managers in Microsoft's Platform Planning and Delivery organization, where I identify and deploy business scenarios using Microsoft's generative AI capabilities, such as Copilot, Power Virtual Agent, and OpenAI, to improve productivity and efficiency of Microsoft's internal processes.I am also an ASQ Fellow, a Feigenbaum Medalist, a keynote speaker, and an author of a book on customer experience driving quality transformation. I have a strong expertise in six sigma, quality management, delivery excellence, and data governance, and I have led several initiatives to enhance the quality, performance, and value of Microsoft's products and services. I am passionate about leveraging data and AI to solve complex business problems, create positive customer outcomes, and drive innovation and growth.
Innomethods Corporation
View- Website:
- innomethods.com
- Employees:
- 29
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Partner And DirectorInnomethods CorporationKirkland, Wa, Us
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Director(Sr)Microsoft May 2020 - 2024Redmond, Washington, UsManage a team of Product Managers in Platform Planning and Delivery organization in Business OperationsLeader to identify and deploy business scenarios Microsoft's Generative AI capabilities such as Copilot, Power Virtual Agent and OpenAI to improve productivity and efficiency of Microsoft's internal processes. -
Director - Enterprise Data Management And GovernanceMicrosoft Oct 2015 - May 2020Redmond, Washington, UsEnterprise Leader for Data Management and Governance efforts to ensure data is protected, trusted and high quality for maximizing the value from Microsoft's Digital Transformation and data investments.
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Director - Customer Experience And SuccessMicrosoft Feb 2013 - Oct 2015Redmond, Washington, UsGlobal Leader of Customer Experience and Success management for Enterprise Services business. Responsible for leading a worldwide customer experience management team by each geo with a charter for customer experience measurement strategy, development of customer research insights using data science, strategy and programs to manage and optimize customer experience and success, senior leadership engagement to drive business growth, customer success and loyalty.
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Senior Program ManagerMicrosoft Jun 2010 - Feb 2013Redmond, Washington, UsSix Sigma Master Black Belt and Global Business Partner for WW Services business. Managed a portfolio of lean and six sigma projects and strategic consulting engagements driving $15 Million in business performance improvements and increased customer satisfaction.
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Advisory Board MemberAbaca Packaging Jun 2014 - Sep 2023Woodinville, Washington, UsAbaca Packaging presents a collection of eco-friendly packaging products, gifts, accessories, handcrafted from a variety of organic material and natural fibers. Our environmentally friendly products are designed for maximum versatility in all your gift, accessory, and packaging needs. We use recycled paper and organic materials such as sinamay, jute (also known as hessian or burlap), and sea grass in the manufacturing of our Eco products. -
Director - Strategic Enterprise ServicesDxc Technology Oct 2005 - Jun 2010Ashburn, Virginia, UsVaried roles - six sigma master black belt, quality and business excellence leader, managing consulting delivery director. Managed a large team of program managers and data specialists to deliver business transformation projects. Nominated for Chairman's Excellence award. -
Senior ManagerGeneral Motors 2003 - 2005Detroit, Michigan, UsLead quality consultant for Lansing Delta Township Program and managed quality for a portfolio of launch and deployment projects. -
Senior Process ConsultantCognizant 2002 - 2003Teaneck, New Jersey, UsRoles - Process Consultant, Quality Auditor, Quality Analyst, Quality Leader, Program ManagerFocus - driving organizational process capability, increased delivery quality, ISO and CMMI audit compliance, metrics and dashboard reporting, process consulting, software quality assurance and customer satisfaction -
Senior Associate - QualityNaturesoft 2002 - 2002InRoles - Quality Analyst and AuditorFocus - ISO and CMMI compliance and certification readiness, software quality assurance, metrics analysis and reporting -
Lead Quality AnalystTransys Corp 2000 - 2002Roles - Quality Analyst, Quality Auditor, Software TesterFocus - Software quality assurance, ISO compliance and certification assessments, software testing
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Software DeveloperDigital Softtech Jun 1998 - Jun 2000Roles - Software developer, tester, business analystFocus - developing software modules, unit and integration testing, analyze and document business and software requirements
Kandy Samy Education Details
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Purdue UniversityMaster Of Business Administration - Mba -
Cornell UniversityExecutive Leadership Program
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Sri Venkateswara College Of EngineeringMechanical Engineering
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Calve CollegeHigher Secondary
Frequently Asked Questions about Kandy Samy
What company does Kandy Samy work for?
Kandy Samy works for Innomethods Corporation
What is Kandy Samy's role at the current company?
Kandy Samy's current role is Partner and Director.
What schools did Kandy Samy attend?
Kandy Samy attended Purdue University, Cornell University, Sri Venkateswara College Of Engineering, Calve College.
Who are Kandy Samy's colleagues?
Kandy Samy's colleagues are Sabita Rout, P. Santosh Ram Kumar, Jogeswar (Jos) Mallick, Nirmala B, Satish Nayak, Tanmayaa Dash, Swapnesh M.
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