Quality Engineering Manager
In my role as a Quality Engineering Manager, I have demonstrated the following key achievements and skills:• Established and standardized a comprehensive testing lifecycle for the product, including test strategies, plans, automation processes, workflows, and onboarding procedures for new team members• Led the hiring and growth of a QA team of 12+ people, cultivating future leaders within the team• Managed manual and automated testing activities, including performance testing, while planning resources and infrastructure availability• Actively coordinated incident response efforts during a security incident in 2021, collaborating with executive management and team members across different time zones• Reduced regression testing time from 3 weeks to 1 week by implementing a process to adjust the testing scope• Increased sprint task closure rate by approximately 20% through improved definition of done and work-in-process limitations• Reduced rework by implementing a shift-left approach in QA practices, identifying issues and dependencies early in the cycle• Participated in product management activities, including clarifying requirements, planning release timelines, and facilitating product managers collaboration• Designed common policies for release planning, feature freezes, and code freezes, unifying rules and timelines for multiple Scrum teams• Improved accuracy of promised delivery dates by implementing global release schedules, release scope planning, and a release checklist in Confluence• Successfully executed biweekly releases impacting a user base of over 100,000, negotiating release scope and making go/no-go decisions in collaboration with product managers• Facilitated release planning activities, enabling continuous integration and deployment by engaging with development and cross-functional teams