Kane Lim Email and Phone Number

The nicest people you will every meet is here. I feel very welcomed.

-Operate daily management of GoDaddy web hosting for company (Domain, Workspace email, Website database migration, Office 365 Deployment/Management) -Provide complete IT support to 33 full-time U.S. employees and remote support for European executives.-Responsible for implementation of new VoIP system and training for all employees.-Arrange orders of new inventory; provide set up, installation and training as needed.-Develop and nurture relationships with technicians, sales reps and external support team.

-Provided insight to help improve technology in the workplace.-Helped to reduce cost of technology services.-Lead contact for Help Desk support.-Worked closely with management.

-Oversaw the daily performance of computer systems-Worked with windows 2000, XP, Vista, 7 and Server 2000, 2003 on a single server and multi-VMware-Maintained and kept track of DNS on Unix domain-Answered user inquiries regarding computer software or hardware operation to resolve problemsEntered commands and observed system functions to verify correct operations and detect errors-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software-Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation activates-Read technical manuals, confer with users, or conducted computer diagnostics to investigate and resolve problems or to provide technical assistance and support-Referred major hardware or software problems or defective products to vendors or technicians for service-Developed training materials and procedures, or trained users in the proper use of hardware or software-Conferred with staff, users, and management to establish requirements for new systems or modifications-Kept track of telephone system and manage the contact list.