Kanesh Kumar Email & Phone Number

Malaysia

• Provide secondary support to the field operation.
• Assist in troubleshooting and repair of Ricoh products.
• To organize and conduct training sessions in accordance with the learning program developed for service team.
• Attending new product training offered by the regional office.
• Conduct product testing and qualification, including the application of certification standards requirement for domestic launch.
• To assist in product specifications and… Show more

Malaysia

• Carry out repairs and servicing of printing machines, enabler hardware and software at Customers premises and services to the highest standard.
• Provide field operations support to internal and external customers in accordance to with the terms of the customer contract and Service Level Agreements (SLA).
• Conduct technical training to the team members and Customers when require.