Kanisha Mathis Email & Phone Number

• Answering phones from customers professionally and responding to customer inquiries and complaints.
• Researching required information using available resources.
• Handling and resolving customer complaints regarding product sales to customer service problems.
• Providing customers with the organization’s service and product information.
• Processing forms, orders, and applications requested by the customers.
• Identifying, escalating priority issues and reporting to the high-level management.Routing inbound calls to the appropriate resources.

Hempstead, New York, United States

• Operating state of the art processing equipment troubleshooting and repairing certain equipment problems.
• managing a constant order flow and assisting customers at the self service photo kiosks.
• opening and transferring digital files, photo printing, maintaining the printer and processing equipment.
• Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.

Garden City, New York, United States

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options

Uniondale, New York, United States

• Greeting customers and making sure they find everything they need
• Ringing up customer purchases throughout the day;
• Operating cash registers while adhering to store policy on returns and coupons;
• Putting away merchandise and rotating stock as needed;
• Ensuring the immediate removal of damaged or expired items.
• Ensuring effective merchandise presentation

Uniondale, New York, United States

• Provides a positive customer experience with fair, friendly, and courteous service.
• Resolves customer issues and answers questions.
• Processes return transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
• Discounts purchases by redeeming coupons.
• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.