Senior Associate
CurrentEngaged in the digital transformation journey of a chemical manufacturer through the D365 CRM sales module, Regularly interacted with clients to assess business requirements and drafted 5+ PRDs to align with business, Owned sprint backlog and led user story creation and estimation sessions, ensuring efficient and timely delivery, Outlined business requirements, groomed user stories with the engineering team raising development velocity by 15%, Enhanced system integrity with effective communication and collaboration across cross-functional teams, Reduced turnaround time of end-to-end user cycle for various modules (Quote to order, Sales Contract) by ~50%, Facilitated alignment on product priorities and timelines, resulting in a 50% increase in stakeholder satisfaction, Collaborated on the implementation of QA strategy, reviewing test plans to ensure compliance and system integrity, Ensured feature readiness, conducted UAT, oversaw Go-live, & launched product achieving a 95% defect-free rate, Enhanced ease of adoption for the end users by creating comprehensive SOPs, Release notes, and User guides
