Kanitha A. Email & Phone Number

Melbourne, Victoria, Australia

Expert in stakeholder engagement to extract insights for Salesforce solution delivery.Skilled in gap analysis, translating business processes into technical specifications.Advocate for declarative solutions in Salesforce, prioritizing configuration over code.Proficient in Value Stream and Business Process Mapping for operational efficiency.Dedicated to enhancing Salesforce components and maintaining high-quality test coverage.Experienced in the end-to-end configuration and testing of Salesforce applications.Committed to following Salesforce best practices for dependable solution development.Proactive in risk identification and mitigation planning for project success.Knowledgeable about the effects of system integrations on Salesforce feature enhancements.Practiced in applying DevOps and Gearset for streamlined Salesforce deployments.Providing on-call and production support for integrated systems, including Jitterbit and Siebel, using monitoring tools like Splunk and Sumo Logic to ensure system stability and performance.Recently completed a secondment to the MYOB SaaS Acceleration Team, my role involved mastering the CPQ (Configure, Price, Quote) system integrated with HubSpot and Stripe. As the Functional Administrator and Developer.

Melbourne, Victoria, Australia

Spearhead sprint planning for the Billing Squad, aligning resources with stakeholder goals.Document functional and technical requirements, overseeing delivery and change management.Design Salesforce-based solutions, enhancing billing systems and configuring essential applications.Foster team collaboration, providing guidance and engaging stakeholders for productive outcomes.Implement agile sprints with JIRA, adept in data analysis, migration, and project tracking.Prioritize feature delivery for market impact and ROI, improving processes on the Salesforce platform.Advocate for Salesforce benefits, ensuring solutions adhere to privacy and security standards.Collaborate with developers to maximize Salesforce capabilities, minimizing the need for custom code.Contribute to technical strategy, embracing diverse perspectives for superior solutions.Focus on stakeholder management to drive business value and solution adoption.

Melbourne, Australia

Working as the Senior Functional Analyst responsible for providing ERP and CRM software expert advice. My roles involved but were not limited too.Delivering projects and services on ERP and CRM implementation to plan, budget and scope.Capturing requirements and business process mapping.Delivering expert advice around product capabilities including pre-sales supportFunctional configuration of the software to meet user requirementsUnit system integration and user acceptance testingFunctional training of product to clientsData migration services for client projectsProviding on-going support and training to clientsSupport the sales team in products pre-sales and demonstrations.

Melbourne, Australia

Using MYOB as the primary accounting software package.Preparation of accounts receivables and maintaining up-to-date customer information and statements of work.Processing payments for employees (Payroll, superannuation) and partners, Preparation of account payable such as contractors, expense claims, credit cards and other suppliers.Monthly balance sheet reconciliation and general ledger maintenance. Preparation of cash flow which is used to advise the partners on distribution.Preparation of BAS, making sure all transactions have been allocated the correct tax codes.Payroll tax preparation and monthly lodgement of return. Monthly financial reports for managers and partners, these reports include detailed profit and loss statements, cost analysis, margin report and any other requested reports.Enforcing and maintain control such as time sheets and purchase order numbers. Following up on debtors and answering customer and employee queries.AchievementsWorking Autonomously.Learning the accounting practices of a medium sized business.Improved technical skills in MYOB and Excel.Improved business communication skills.Assisted CFO in setting up new general ledger codes and client codes to help capture data for reports and streamlining the accounting processes of the company. Assisted in setting up new financial reporting systems for managers and partners.Created and implemented a purchase order system to assists with supplier invoices.

Bachelor Of Commerce (B.Com.), Accounting And Finance

Diploma Of Commerce, Accounting And Finance