Aligned on internal project mining exercise of HCARE clients.Produce required project documentation (business requirements, scope matrix, use cases, sequence diagrams, UAT plan).Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process.Serve as a liaison between business and IT to gather requirements needed for system modifications enhancements.Manage customer relationships and expectations, facilitating project… Show more Aligned on internal project mining exercise of HCARE clients.Produce required project documentation (business requirements, scope matrix, use cases, sequence diagrams, UAT plan).Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process.Serve as a liaison between business and IT to gather requirements needed for system modifications enhancements.Manage customer relationships and expectations, facilitating project meetings and presentations to all types of diverse audiences.Identify and facilitate process design changes by conducting business systems process analysis and design.Work on Healthcare Space comprising Provider (Enrollment, New hire Activities, Ongoing Enrollment, and client handling) etc. Show less

End to End in RCMCharges entering and audit. Payment posting (Manual & Auto posting process)Payment posting (Manual & Auto posting process)Production reports, Batch Allocation, Take a Pending reports for charge and payment.Quality Control for payment posting and charge posting.EOB Denials, Correspondence, Submitting Claims (Paper & Electronic), Patient Statement generation.