Head of Operations | ABS Group | Comprehensive Manpower and Facility Management SolutionsAs Head of Operations at ABS Group, I lead the operational and marketing efforts for one of the region’s premier facility management companies. With a two-decade track record, ABS Group offers a full suite of manpower solutions, including private security, housekeeping, payroll management, skilled and unskilled labor, private investigations, labor contracts, hospital attendants, bouncers, and… Show more Head of Operations | ABS Group | Comprehensive Manpower and Facility Management SolutionsAs Head of Operations at ABS Group, I lead the operational and marketing efforts for one of the region’s premier facility management companies. With a two-decade track record, ABS Group offers a full suite of manpower solutions, including private security, housekeeping, payroll management, skilled and unskilled labor, private investigations, labor contracts, hospital attendants, bouncers, and travel & tourism services.I am responsible for overseeing the daily operations, ensuring smooth service delivery, and maintaining high standards of customer service across our locations in Kerala, Tamil Nadu, and Karnataka, with a pan-India presence. With over 2,800 employees, our goal is to provide end-to-end, reliable manpower solutions under one roof, tailored to meet the evolving needs of our clients. Show less

Head of Sales and Marketing | ABS Group As the Head of Sales and Marketing at ABS Group, I lead our efforts to deliver top-tier facility management and manpower solutions across Kerala, Tamil Nadu, Karnataka, and beyond. With over 20 years in the industry, ABS Group has built a strong reputation as a trusted partner, offering a wide range of services—including private security, housekeeping, payroll management, skilled and unskilled labor provision, private investigations, labor… Show more Head of Sales and Marketing | ABS Group As the Head of Sales and Marketing at ABS Group, I lead our efforts to deliver top-tier facility management and manpower solutions across Kerala, Tamil Nadu, Karnataka, and beyond. With over 20 years in the industry, ABS Group has built a strong reputation as a trusted partner, offering a wide range of services—including private security, housekeeping, payroll management, skilled and unskilled labor provision, private investigations, labor contracts, hospital attendants, bouncer services, and even travel & tourism—all under one roof.In my role, I oversee the entire sales strategy and market positioning for our company, ensuring that we meet the diverse needs of our clients across industries. With a dedicated workforce of over 2,800 employees and a pan-India service footprint, ABS Group is committed to providing seamless, efficient, and high-quality services. I also manage daily operations and prioritize exceptional customer service, building and maintaining strong client relationships to drive mutual success and satisfaction. Show less

As the South India Sales Representative for Arabian Experience, a leading Dubai-based Destination Management Company (DMC), I was responsible for promoting UAE tourism—particularly the destinations of Dubai and Abu Dhabi—across South India. I focused on building relationships and driving sales within the travel and tourism sectors, specifically targeting travel agents, tour companies, corporate clients, and educational institutions across Kerala, Tamil Nadu, and Karnataka. This role… Show more As the South India Sales Representative for Arabian Experience, a leading Dubai-based Destination Management Company (DMC), I was responsible for promoting UAE tourism—particularly the destinations of Dubai and Abu Dhabi—across South India. I focused on building relationships and driving sales within the travel and tourism sectors, specifically targeting travel agents, tour companies, corporate clients, and educational institutions across Kerala, Tamil Nadu, and Karnataka. This role encompassed strategic planning, B2B sales, and event organization, ensuring Arabian Experience had a strong and continually growing presence in South India.Key Responsibilities1. Sales & Market ExpansionIn my role, I concentrated on the expansion and promotion of Arabian Experience’s tourism packages by implementing and executing sales strategies to boost market penetration across South India. My approach was both short-term and long-term, aligning with Arabian Experience’s overall business objectives while adapting strategies to meet local market needs.I worked closely with travel agents and tour operators to promote and distribute a variety of Dubai and Abu Dhabi packages tailored for different travel segments, including leisure, business, and educational tourism. I met regularly with travel companies to build and maintain a strong network, ensuring Arabian Experience’s brand was widely recognized and top-of-mind for potential clients. Each meeting was an opportunity to understand the local market’s unique demands and showcase the most relevant UAE travel experiences.In addition to the leisure market, I also targeted MICE (Meetings, Incentives, Conferences, and Exhibitions) opportunities, focusing on corporate clients and IT firms with specific requirements for business events and incentive programs. Additionally, I pursued partnerships with international schools and colleges, offering educational tour packages that highlighted cultural, Show less

Roles & Responsibilities:Arabian Experience, The DMC Division of ITL World ! •Handling Inbound Queries from Corporate/Travel Agents/FIT/Group Tour.Business-to-Business (B2B).Business Development• Making and Sending Proposals/Quotations/Rate Letters/ Invoice/Contract etc.• Booking Tours and follow up of the same. & Tour Escorting • Consistently and regularly correspond with implant travel coordinators and provide complete travel related services• Ensures that the… Show more Roles & Responsibilities:Arabian Experience, The DMC Division of ITL World ! •Handling Inbound Queries from Corporate/Travel Agents/FIT/Group Tour.Business-to-Business (B2B).Business Development• Making and Sending Proposals/Quotations/Rate Letters/ Invoice/Contract etc.• Booking Tours and follow up of the same. & Tour Escorting • Consistently and regularly correspond with implant travel coordinators and provide complete travel related services• Ensures that the team is counseling the implant travel coordinators on efficient routes, lowest available fares and providing optimum customer service excellent communication skills and good customer service skills.• Ensures that the team is getting all the necessary information for the traveler to make their bookings.• Regularly get in touch with the service providers to ensure smooth operation• Ensure that the team is Maintaining and updating customer profiles and database.• Ensure that the team is attending the telephone calls received.• Come up with new ideas and suggestions wherever necessary in the interest of the company.• Promote the acceptance of fares, rates and suppliers that match the client's travel program policies and negotiate contracts. Show less

Roles & Responsibilities: Making Tour Itinerary  Hotel Reservations Tour Escorting  Vendor management (HOTELS & RESORTS)  Tour Assistance / Cab Booking  Preparing MIS reports.

 Forex Transaction. Travel Insurance  Timely Compilation of all the MIS, Monthly/Weekly status reports. Handling client query and complaints Handling online reservations and Cab Booking.