Received calls from clients for Systems issues. Troubleshoot systems on-site as well as maintained and performed computer repairs. Visited client sites to resolve outstanding help desk tickets as needed. Developing and maintaining the infrastructure and IT system. Support LANs, WANs, network segments, Internet, and intranet systems. Responded to customer reported Desktop & Laptop issues (Warranty & AMC). Assembling & installing the New Systems. (Lenovo, DELL, HP, Acer & Non-Branded). Troubleshoot problems reported by users. Make recommendations for future upgrades. Maintain network facilities in individual machines, such as drivers and settings of personalComputers as well as printers. Updating network equipment to the latest firmware releases. Verify that peripherals are working properly. Giving Demo to customer for New Desktop’s, Laptop’s, Printers. Created GHOST Images for the customer Desktop’s & Laptop’s (Norton Ghost, Acronis TrueImage) O365 migrations - move data, assign licenses -2013 -2016 versions. O365/ Exchange online – Administration - User Management. Having good experience in Installation and configuration of Antivirus such as K7, Quick Heal,Endpoint Security–SEQRITE, Quick heal Server Edition. Responsible for Software and O/S Installation, Troubleshooting, taking Backup of Data FilesE-Mails, Hardware Up gradation.