Kannika C T Email and Phone Number

I have 3 years of total IT experience, as a Network engineer resolving P1, P2, and P3 Incidents and creating changes like Standard,Normal , Urgent, and Emergency. Our main CRM tool is service now, so I made an effort to learn the network fundamentals from online resources, where I worked on implementation and supporting the project.As a network engineer my day would be working with DNS DHCP IPAM requests. > Creating standard change for addition and Normal change for modification and deletion.> Taking precheck(ping , nslookup,Screnshots,dig) for the change and validating the implementation by