Systems Engineer
CurrentIn the Professional Services Team, I have worked on a range of challenging projects that require the design, planning and maintenance of ITS solutions:• Project technical lead functions (including technical coordination)• Migration and deployment planning• Factory Acceptance Testing• Site Acceptance Testing• System Integration Acceptance Testing• Traffic Signal Personality Testing• STREAMS Data Audits• Assist Technical Support with issue resolution• Project… Show more In the Professional Services Team, I have worked on a range of challenging projects that require the design, planning and maintenance of ITS solutions:• Project technical lead functions (including technical coordination)• Migration and deployment planning• Factory Acceptance Testing• Site Acceptance Testing• System Integration Acceptance Testing• Traffic Signal Personality Testing• STREAMS Data Audits• Assist Technical Support with issue resolution• Project Consultancy/Support ServicesI have completed a rotation in Technical and Platform Support, acting as the first point of customer contact for troubleshooting and resolving ITS related issues as well as performing server maintenance.I have also completed a rotation in the STREAMS Arterial Device Management department. I worked directly with ITS device vendors/manufacturers to perform testing and certification. Furthermore, I troubleshoot issues for a wide range of ITS field devices.Currently, I am a remote ITS Operations Consultant for Victoria Department of Transport (VDoT). This is a customer facing role where I provide:- support for the Traffic Management Centre- constant and smooth flow of communications between Transmax and VDoT- management and resolution of operational incident and problem tickets- delivery and estimation of projects- system recommendations Show less