Kanwal Bashir Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Analyse, develop, deliver, monitor and evaluate a portfolio of strategic and operational projects. Determine feasibility and achieve project outcomes and organisational strategic objectives.

Australia

Performed portfolio management and support activities while successfully maintained integrated and consistent approach to portfolio management, delivery and reporting. Worked closely with Transformation teams and divisional representatives to ensure coordinated, cohesive and timely good governance.

• Perform analysis and evaluation of financial and operational performance to inform management decisions, and to underpin effective budget formulation, forecasting and projections.
• Monitor and report on the delivery of projects to assist the team in ensuring milestones and deliverables are met on time, within budget and to the agreed quality standards.
• Undertake a range of project or program support responsibilities to meet business objective needs, outcomes and consistency of… Show more
• Undertake a range of project or program support responsibilities to meet business objective needs, outcomes and consistency of operation.
• Utilise discipline-related knowledge to provide informed customer service, advice and solutions to internal and external stakeholders ensuring compliance with accounting standards, legislation and specific.
• Support a range of projects, policies and other program initiatives in diverse environments.

Sydney, Australia

• Managed marketing team budget and expenses, process sponsorships and events payments.
• Part of global marketing operations team network structure to work collaboratively to improve marketing operations and financial processes.
• Work on multiple projects with stakeholders to increase value, improve efficiency of operational processes and delivery of services.
• Strategically plan, analyse, and initiate processes to support marketing functions on delivering value.
• Assist in… Show more
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success.

Sydney, Australia

• Managed a team of staff, Provided training and coaching to the staff to deliver superior results for the projects on hand.
• Supervised a project to increase the customer satisfaction and to develop measurement strategies.
• Corresponded with key stakeholders to facilitate exchange of information and to resolve conflicting queries.
• Prepared reports for stakeholders, finance department and other governance bodies.
• Prepared a comprehensive operational manual for the project… Show more
• Prepared a comprehensive operational manual for the project and implemented operational procedure at organisational level.

Sydney, Australia

• Responsible for daily, weekly, and monthly account activities including timely and accurate accounts payable, accounts receivable, issuance of purchase order, bank reconciliation of all accounts, cash receipts.
• Organised payments to employees by receiving and verifying expense reports and requests for advances.
• Generated and analysed regular reports and summaries of accounting activities including income statements… Show more
• Generated and analysed regular reports and summaries of accounting activities including income statements and balance sheets, general ledger.
• Processed credit facility applications and manage payment terms with suppliers in accordance with organisation policies.
• Prepared monthly reports for various stakeholders within deadlines.

Sydney, Australia

• Coordinated Client Satisfaction Feedback Program for STARTTS.
• Collected feedback from 1833 multicultural clients about the services of STARTTS.
• Evaluated and analysed results of feedback related to each measure of services to strategically plan future services to increase customer satisfaction.
• Prepared report on client satisfaction results and submitted to the management to initiate improvement plan.

Karachi, Pakistan

• Managed the operational side of the retail bank branch.
• Supervised a team of operational employees and supporting a sales organisation of financial professionals.
• Balanced a cash vault on a daily basis, and managed daily operational standards related to new account opening, transactional processing, overdraft exposure, and internal ledger accounts.
• Ensured operational and security compliance training completed according to schedule.
• Performed teller cash drawer audits… Show more
• Performed teller cash drawer audits, consignment item audits, and branch mini-audits in preparation for the annual external audit.

Karachi, Pakistan

• Promoted to management position to recruit, train and supervise customer service representatives and tellers.
• Fostered an environment in which customers enjoy high levels of service and employees are motivated to deliver top performance.
• Managed front-end operations to ensure friendly and efficient transactions at checkout. Contributed to the branch sales goals by personally recognizing sales and referral opportunities.
• Managed responsibilities of Branch Operation Manager in… Show more
• Managed responsibilities of Branch Operation Manager in his absence. Transferred to multiple branch as an acting Branch Operation Manager when required.
• Elevated branch Key Performance Index (KPI) from 80% to 95% within two years; ensured the swift resolution of customer issues to preserve customer loyalty while complying with bank policies. Show less