Kanwal Rahim, Msc, Bba (Hons.) Email and Phone Number

* HSBC Integration* Credit Transaction Management* Business/Commercial Lending* Provide ongoing coaching to VPs, Directors as applicable to ensure operational risk and workflow is followed* Support Senior Commercial Market clientele* Demonstrate Exemplary knowledge of Business Lending Doc Prep, Non-Negotiable/Collateral Security Vetting and Advance of Funds policies, process and their interdependencies

* Supporting Corporate Client Group with all specialized services* Team Coaching and Development * Project Management* Resource Management - collab with flex teams, agency, AOTF to maintain SLAs and CSCs* Team queue management * Escalation Management* agility

• Daily reconciliation included: Cash counting, cash handling, banking, stock counting and performing end of day duties• Administered comprehensive training in all aspects of site operations; in financial transactions, inventory, and customer satisfaction• Prepared performance evaluations to identify areas of improvement • Implemented Health and Safety Procedures on Site• Monitored staff adhere with workplace safety regulations• Hired and trained staff members• Recorded… Show more • Daily reconciliation included: Cash counting, cash handling, banking, stock counting and performing end of day duties• Administered comprehensive training in all aspects of site operations; in financial transactions, inventory, and customer satisfaction• Prepared performance evaluations to identify areas of improvement • Implemented Health and Safety Procedures on Site• Monitored staff adhere with workplace safety regulations• Hired and trained staff members• Recorded CCTV footage for drive offs and reported the incidents to the police Show less

• Ensured accuracy of data entered by team members• Reviewed reports and surveys collected by team members (using CATI Software)• Monitored telephone surveys of the interviewers• Reported to Project Manager