Kat O'Carroll Email & Phone Number

Vancouver, British Columbia, Canada

New Westminster, British Columbia, Canada

Vancouver, Canada

Highlights: Accompanied five-time Grammy-winning entertainer "Weird Al" Yankovic as an orchestral percussionist

New Westminster, Bc

Front of House Manager (2019-2020)• Supervise up to 1000+ audience members and 12 employees and volunteers• Assign duties to staff, coordinate volunteers, and complete show reports for each shift • Communicate with clients, technical crew, security, and janitorial staff to ensure that performances run smoothly, safely, and on scheduleHead Usher, Box Office, Concession staff (2015-2019)• Proactively problem solve and use conflict resolution skills for issues arising over tickets, seat assignments and food and beverages• Respond to customer inquiries using interpersonal skills to connect with customers and increase customer satisfaction and loyalty• Sell products that meet customers’ needs, processing payments quickly and efficiently• Perform till balances and keep track of inventory accurately and with attention to detail

Ontario, Canada

Select Short-term Engagements and Contracts:Lounge Pianist Holland America Line, Caribbean cruise • Performed solo piano in Crow’s Nest lounge and in tea room, creating a relaxed environment for guests aboard the Maasdam cruise ship• Performed regular safety drills promoting guest safety Performer and Rehearsal PianistAt Ease, Toronto, Ontario• Performed with trio of singers at bars and restaurants and provided piano accompaniment at weekly vocal rehearsals • Transcribed songs for piano for own use at gigs as well as to provide leader with sheet music for her own personal collection • Approached owner and used cross-promotional marketing techniques to secure gig for The Peterborough Jazz Restaurant Tour & FestivalStudio MusicianDeath of the Author Brigade, Peterborough, Ontario• Composed and recorded original keyboard parts using GarageBand software for songs which aired on radio stations in Canada and the U.S.• Created click tracks and recorded guide vocals in collaboration with band to produce original recordings for a catalogue company’s licensing database

Halifax, Ns

• Arranged instrumental and vocal parts and taught cast music for integration into three act, theatrical show • Conducted dress rehearsals, correcting any problems that needed attention• Played several instruments and sang lead and back-up vocals to entertain customers• Held weekly staff meetings to increase performance and customer service standards, get feedback from cast and boost cast morale• Upsold drinks to customers to increase profits• Created a tidy and pleasing environment for audience off stage by ensuring tablecloths were straight, place settings were neat, and seating was configured properly • Interacted with customers using comedic improvisation, creating personal rapport• Calculated and distributed gratuities from cast tip pool fairly and efficiently