Kao Lee Email & Phone Number

Saint Paul, MN, US

• Create and implement nats, acls and firewall policies on Checkpoint Firewall
• Cisco routers and switches upgrades and replacements
• Troubleshooting of Cisco routers and switches (4331/asr1000 routers and 9k/3k/2960x switches)
• Analyze, plan and implement CIS security standards
• Responsible for implementation, support and maintenance of the Credit Union’s enterprise network systems, including servers, applications, PCs, printers, peripherals as well as communication and security infrastructure
• Assist Network Architect with migration to Azure Cloud/O365/Teams

Palmyra, Virginia, US

-Configure, maintain, support, and optimize all new, existing Cisco/HP network hardware, software, and communication links-Ensure stability and integrity of data and Cisco centralized wireless network services, configure CISCO wireless access points and wireless controller-Support switching infrastructure, configure and replace new switches, review port.

Minneapolis, MN, US

-Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems-Assist in management of the emergency process for support requests requiring escalation-Create and maintain tickets with service providers and internal teams to drive incidents to resolution-Notify clients of progress and resolution using documentation of.

Fort Lauderdale, FL, US

• Provide call center support (phone, chat, email or in person) by identifying, analyzing, and solving customer problems with systems/applications. Meets expectations for all calls including opening, problem solving.
• Basic PC Maintenance
• Desktop OS install and new machine setup
• Desktop troubleshooting
• Password reset
• Installation of Third Party applications

Edina, MN, US

I work in the car sales business. Help customers by listening and asking questions to help them find the right car for their situation. Also, put together finance documents for customer to get loan approval. Team player, loves helping out teammates when needed.

US

Run banking branch so it’s functional and up to ethics policiesHelp train and teach 9 tellers about sales and operations Assist customer’s with daily transaction and questions on accountsTop branch in sales, transaction counts, and profitability (within the region) Top individual sales associate in sales (within the region)