Deepak Raj Joshi Email and Phone Number
Deepak Raj Joshi personal email
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• Solid track record of outstanding customer service and problem solving skills. Experienced in multiple of areas of technology including Network Engineering, Systems Administration, Analysis/Integration; IT Support, wireless Data support, smart phone support using Remedy ticketing system. • Performance Analysis, Network improvement, Application Customization Configuration• Fault Management of BSS and OSS• Intermediate in all aspects of information technology including full SDLC, program and project management, internet applications design, development, collaboration, change management.• Intermediate Understanding of Cellular Communications concepts and RF functionality in the areas of CDMA IS-95/2000 and EV-DO, GSM, TDMA/AMPS, frequency planning, CDMA spectrum bandwidth, wireless RF components, BTS, BSC, CBSC ,HA, FA , PDSN, RAN, AAAA, L2TP, Simple IP, Mobile IP ,cell site and radio Configuration , CDMA 1X data, EV-DO, WiMAX, Mobile VoIP, LTE, etc.• Experienced in voice and data performance optimization Working knowledge of the following; Cellular Switching system, Motorola, Lucent and Nortel switches; Motorola HLR and VLR functions Voicemail systems all other Verizon wireless network tools and application • Proven ability to perform exceptionally in team settings as well as remote and self-managed environments.• Ability to demonstrate leadership skills by being committed to excellence; demonstrating company values and policies; initiating action; accepting responsibility for results; and making quality decisions• Evaluating and improving areas of poor coverage by identifying system performance problems (dropped calls, static, and interference) and assist assisting in implementing solutions.Certification• Black Berry Certified Support Associate• Windows mobile Training specialist
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ColumnistNew Spotlight Magazine Mar 2017 - PresentKathmandu Nepal -
Managing Director/ LecturerNew Millennium College Jul 2016 - PresentKathmandu Nepal• Develop, build and maintain effective working relationships with faculty, student, shareholder and other stakeholder to build long-term relationships.• Create & implement short and long-term strategies and lead all digital marketing activities to include email, paid interactive, social, and mobile marketing to increase student enrollment • Develop strategies to better manage college and Proactively initiate business building ideas to provide best service.• Constantly seek out opportunities and propose strategies for integrations across all facets of faculty, student, shareholder• Assist in Managing company resources on an individual basis and as part of the Management team and Provide training, guidance and mentoring.
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LecturerSouth Western State College Feb 2015 - Apr 2016Kathmandu Nepal•Providing education through learning-centered instruction that will enable MBA students to fulfill the evolving needs of the marketplace.To encourage a culture of learning that values mutual responsibility and respect, life-long learning, ethics, as well as personal and professional development. •Designs and delivers class instruction for MBA through the development of instructional plans to meet course competencies and the development of activities which support lesson objectives. •Enables the achievement of pre-described exit competencies for student achievement and establishes student performance criteria and evaluation. •Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement. •Promotes student success by showing flexibility in style and work schedule. •Relates professional life and industry experience to learning by the introduction of industry perspective and trends into courses.
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Business AnalystTech Mahindra Aug 2013 - Feb 2014Dallas Tx• Lead workshops and discussions to collect the customers’ business requirements, and in the documenting the requirements• Responsible for design of BSS/OSS stack comprising of Billing, Mediation, Charging and CRM systems as per the business requirements and Identifying Common Capabilities that need to be support by the each solution component• Ensure LLD and HLD including southbound and northbound integration, software config for enterprise applications.• Act as consultant to the customer during the gathering and analysis of requirements and ensuring that the requirements are aligned with the current and future telecommunication market trends and best practices;• Manage the entire lifecycle of Product Specifications and Product Catalog and Design and develop OSS Integration with enterprise applications for service fulfillment lifecycle and creating functional requirements as an input to application design.• Writing, developing and testing detailed technical designs for business solution components and prototypes.• Utilize SDLC principles to manage major national IT and telecom projects from end to end via a formalized gating and approval process.• Run multiple cross-functional meetings per week to move projects forward, use desktop sharing & collaborative software to facilitate reviews, use MS Project and custom local applications to build detailed reports for presentation to AT&T Executive Board for weekly project reviews. -
Social Media ConsultantConsultant Aug 2013 - 2013Seattle Wa• Developing strategies at the intersection of consumers and technology to solve business challenges for small business and manage online marketing campaigns for small business, effectively driving brand awareness, engagement and traffic to social media pages.• Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs.• Place stories in BusinessWeek, Wired News, Computerworld and other key news outlets. Ensure placement in social content Web sites such as Facebook, twitter, Digg, yelp, another listing site and social media.• Build a strong base of repeat business and serve as the requested IT consultant and help with POS and other business strategy • Assist small business owners execute affordable and cutting-edge social media marketing solutions that yield a high return on investment which includes: content development, website traffic growth, social media strategies, social media consulting and management. • Provide consultation and training to clients interested in learning more about how to leverage new media tools to build business relationships.• Content marketing strategies, Facebook marketing, Twitter marketing strategies and LinkedIn marketing strategies for businesses.
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System Performance EngineerVerizon Wireless Jan 2010 - Dec 2011Charlotte, North Carolina, United States• Preparing the nominal cell plan for IBS, Conducting initial RF survey of the building from design point of view.• Qualify all new in-building opportunities prior to involvement of Project resources. Performance will be measured on success ratio, number of operators purchasing projects, and value of profitability of project.• Assist Sales Department in customer meetings and presentations, understanding and communicating customer needs and proposing solutions and Manage projects from the engineering aspect and with budget constraints• Analyzing the post installation coverage, and Optimization of the design, by implementing necessary changes in design to meet the KPIs.• Conducts market analysis, competitive positioning, and program & product requirements and identifies other success criteria.• Perform Site Survey, Definition of RF parameters, Azimuth, Tilt, Power, and Neighboring Relations.• Responsible for a variety of services including capacity planning, service level reporting, and fault and performance management for 600 repeaters and DAS system.• Documented (in Microsoft Project) and act as project manager for ongoing team activities for the design, deployment, installation, handover, migration, operations, support, and remote management of 600 in-building repeater and DAS.• Performing fault management, kentrox Enterprise MIB and other supportedMIBs, SNMP management applications• Identified product specific problems and helped in the analysis, reproduction, and testing of solutions • Support at customer meetings, technical response support, requirements collection, site survey at enterprise locations, selection of the best DAS / IBA solution, installation, project management and technical oversight, integration of DAS solutions into the macro network, data collection, troubleshooting, and interference analysis.• Investigates and resolves customer complaints (IA/ LC) regarding service including customer complaints and trouble tickets
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Data Support SpecialistAlltel Sep 2006 - Nov 2008• Tier three support for data cards, routers, modems, smart phones, and data connectivity kits, email (POP3, IMAP, SMPT, EXCHANGE and DOMINO servers) and Data Device Testing to Support of Alltel´s 1X and EVDO networks• Help BES administrator to Installation and configuration of Blackberry Enterprise Servers , EAS And help Administration and maintenance of the global BES environment (user management, installations, upgrades, monitoring, etc)• Responsible for the functional testing of Blackberry wireless handheld, windows mobile handset, palm Treo, Data card and other data device. • Provide exceptional customer service to both internal and external customers, troubleshoot hardware/software issues, identify network/application issues, provide information on how to set-up/use data & voice products, use trouble ticketing system for tracking customer interactions and problem resolution• Resolution for issues relating to account provisioning, device functionality, device configuration, application support, software downloads and network connectivity and connectivity resolutions for wireless data devices and associated desktop software• Works with various departments/vendors (Network Area, Network Operations, WTAC and IT) to ensure clear communications of requirements and expectations.• Help maintain and update Alltel Data support Wiki
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Rf EngineerAlltel Wireless 2007 - 2008Little Rock, Arkansas• RF and ETC Planning and Reporting and Support on budgetary and financial issues (CapEx, OpEx, NPV, depreciation) as related to RF• Support to the RF department for all capacity and quality cell site build plans and Performs coverage, capacity, and performance planning on CDMA• MapInfo data conversions, map design, production ,data loading & conversion, monitor database for consistency • Designed cell sites that met technical and business objectives an Optimized and monitored system-wide and local network performance to Improved wireless coverage also Changed and fine-tuned data fill parameters to improve performance • Provide Support to maintain network quality objectives by Managing key performance indicators and make recommendations for improvement• ETC Site audit reports and generation of RF design parameters for new CDMA network.• Help maintain and updating Alltel Planning Wiki -
Advance Data Technical AnalystAlltel Information Services Feb 2005 - Sep 2006Issaquah, Wa• Wireless voice and Data product and service including internet connection, email setup, mobile web MMS, SMS , Brew App , WAP• Conduct technical analysis and troubleshooting to identify, diagnose and resolve complex service and feature related problems on wireless phone, Palm Treo, pocket PC , Air card and Blackberry.• Cellular Switching systems to include experience with Motorola, Lucent and Nortel switches preferred. Voicemail systems and experience with Octel, Any Path voicemails systems preferred.• Educate customer on next generation of wireless technologies including: 2G & 3G technologies to the world of communication. -
Technical Support AnalystAt&T Wireless Dec 2003 - Jan 2005Bloomington, Mn• Maintain expert knowledge of all aspects of the wireless industry, consumer and business calling plans and offers, policies and procedures, across multiple regions, and markets, providing consistent and accurate information to customers, preventing repeat calls.• Explain features & benefits of Wireless products & service and make recommendations based on customer needs.• Activating service or adding service to existing accounts; refer customers to other resolution resources when appropriate, such as Warranty Exchange, Manufacturer Support, Accounts Receivable and etc. Support Online help for the online order• Utilize business tools effectively and accurately, recording customer information accurately in all systems, including but not limited to billing systems, business customer databases, web tools, e-mail.• Support Online help for the online order and Educate customer on GSM, GPRS , EDGE technology.
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Application DeveloperMci Sep 2001 - Nov 2003Denver, Colorado• Work with Web team to formulate and define application scope and objectives & create web based application for different business needs & testing, implementation, and maintenance of Web site enhancements• Responsible for Submitting drafts of technical material for customer review and managed edits and Verify the clarity, completeness, accuracy, and quality of all technical documentation.• Responsible for collecting, analyzing, and recommending possible solutions for implementing Software Development Lifecycle (SDLC) documentation and overhauling Entire SDLC process.• Develops, integrates and implements related applications components, including front-end development, server-side development and database stored procedures (front end ASP PHP and backend SQL/ORACLE.• Plays a direct role in maintenance, technical support, documentation and administration of the application and Researches, tracks and understands new web technologies in developing the service application and analyzes business requirements as they pertain to the external site
Deepak Raj Joshi Skills
Deepak Raj Joshi Education Details
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Project Management -
Information Management
Frequently Asked Questions about Deepak Raj Joshi
What company does Deepak Raj Joshi work for?
Deepak Raj Joshi works for New Spotlight Magazine
What is Deepak Raj Joshi's role at the current company?
Deepak Raj Joshi's current role is ED @ New millennium college.
What is Deepak Raj Joshi's email address?
Deepak Raj Joshi's email address is jk****@****ail.com
What schools did Deepak Raj Joshi attend?
Deepak Raj Joshi attended Colorado Technical University, Colorado Technical University.
What are some of Deepak Raj Joshi's interests?
Deepak Raj Joshi has interest in Human Rights, Environment, Poverty Alleviation.
What skills is Deepak Raj Joshi known for?
Deepak Raj Joshi has skills like Wireless, Telecommunications, Lte, Cdma, Ip, Cellular Communications, Gsm, Troubleshooting, Wireless Networking, Project Management, Testing, Network Engineering.
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