Kapeel Kumar کپیل کمار Email & Phone Number

Karachi, Pk

Karāchi, Sindh, Pakistan

Key Achievements:Managed as Project Manager and successfully launched the first-ever call center for State Life, significantly improving customer service accessibility.Spearheaded the policy scanning project in the South region, streamlining policy management and enhancing data accessibility.Implemented business process reengineering initiatives, optimizing workflows and driving operational efficiency.Responsibilities:Analyze and assess insurance applications for both Medical and Non-Medical lines, making informed decisions within a 3.5 Million individual limit to ensure profitability and adherence to company policies.Evaluate risks, assess eligibility, and price insurance policies while maintaining compliance with regulatory requirements.Contribute to the Regional Underwriting and Claim Committee, providing valuable insights and expertise to enhance decision-making up to the underwriting limit of the region.Stay current on industry trends and updates to adapt underwriting strategies and ensure competitiveness.Oversee the Regional Grievance Cell, ensuring prompt and efficient resolution of customer complaints across various regulatory portals.Represent State Life at the Federal Ombudsmen, advocating for fair resolutions and upholding the company's reputation.Collaborate with colleagues across departments to provide seamless and personalized customer experiences, minimizing complaints and fostering satisfaction.Led the data digitization project for the PHS Division, streamlining processes, improving data accessibility, and driving operational efficiency.Ensure data accuracy and completeness for informed decision-making and enhanced reporting capabilities.Advocate for the adoption and utilization of the new data system, promoting its benefits across the department.Stay abreast of industry trends and regulatory updates, continuously enhancing your insurance expertise.Collaborate effectively with colleagues across departments to achieve common goals.

Karāchi, Sindh, Pakistan

Key Achievements:Led and managed all corporate communication efforts, resulting in substantial growth in brand awareness, positive media coverage, and revamped digital communication strategies. State Life achieved placements in the highest publications in print media.Received the Excellence Award from the Chairman of State Life in recognition of these achievements. This award included a cash prize of Rs. 100,000.Responsibilities:Developed and executed advertising campaigns across various channels like print, broadcast, and digital.Collaborated with creative agencies to design and produce advertising materials.Managed advertising budgets and meticulously tracked campaign results.Analyzed market data and trends to identify new and effective advertising opportunities.Worked collaboratively with other marketing team members to ensure all campaigns aligned with overall marketing objectives.Developed and implemented impactful corporate communication strategies to support State Life's organizational goals.Led a team of communications professionals, ensuring efficient execution of tasks.Crafted and implemented comprehensive communication plans.Effectively represented State Life in media interactions.Handled media relations and crisis management situations.Managed internal communications through memos, newsletters, and other channels.Organized initiatives, planned corporate events, special projects, and press conferences. Acted as a spokesperson when required.Oversaw the development and production of corporate communication materials (press releases, newsletters, website content).Managed "damage control" situations during instances of negative publicity.Maintained State Life's online presence by managing the social media channels, and other digital platforms.Conducted regular journalist mapping and maintained a strong relationship with media representatives.Stayed abreast of the latest communication and advertising technologies and trends.

Pakistan

Responsibilities:Underwrote both new business and renewals, assessing documents to identify the level of risk based on factors like property condition, client health status, financial stability, etc.Carefully reviewed insurance forms and applications, identified any discrepancies, and arranged reinsurance for high-risk policies.Partnered and coordinated with other departments (Underwriting & Actuarial, Structured Solution, Claims, regional product teams) to design and develop suitable client solutions, and collaborated on terms and conditions.Conducted thorough background and credit checks on potential clients, including medical and criminal history, for effective risk assessment.Estimated potential risks, examined salary amounts and employment history of clients to finalize insurance and premium amounts.Managed the overall administration of timely policy document issuance, renewal confirmations, and endorsements.Examined financial profiles and personal information of loan applicants, made approval decisions, and explained repayment policies.Provided and implemented recommendations regarding the QR program to ensure it remained customer-focused, consistent, effective, and efficient.Maintained up-to-date records in accordance with underwriting and records policies & procedures.Demonstrated a strong ability to help others understand the underwriting process, identified training needs, and developed and delivered training programs.

Karāchi, Sindh, Pakistan

A Safe Space For Startup Founders - Proud to be a founder of "The Founders Space" (Nonprofit Community) and a core member of Founder Space, a community dedicated to supporting and empowering entrepreneurs. Let's build the startup ecosystem together!

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Visiting Faculty of Entrepreneurship - Business Administration Department - Iqra University - IU

Karāchi, Sindh, Pakistan

Faculty of Business Management!

Karāchi, Sindh, Pakistan

Honorary Board of Advisor for 1st Entrepreneurship College of Pakistan

Karāchi, Sindh, Pakistan

An Honorary Position as Board Member of the Corporate Advisory Committee (CAC), Business Incubation Center, Bahria University Karachi Campus, (BIC-BUKC). An advisory board is a group of experts who provide the board of directors and senior management expert advice.

Karāchi, Sindh, Pakistan

Riyansh Consulting provides affordable, customized HR solutions to help SMEs thrive.

Karachi

Artistic Corp is an early stage seed capital fund to support Pakistan based startups and promote start-up Ecosystem in Pakistan.Managing VC portfolio for Startups, executed 2+ VC investments, and advised on growth and return strategies. working with startups and corporates across Pakistan in VC financing, investment management, strategy, M&A and business development. I choose the projects that best leverage my unique experiences.My RolesProvide strategic oversight and guidance to ensure all investments remain on strategy throughout the delivery process.Cultivate and sustain relationships with assigned Startups.Stay up-to-date concerning startup news and industry trends.Other duties as assigned

Karachi

Teaching courses of Human Resource Management, Organizational Behavior, Strategic Management, Training & Development, Strategic Marketing Management, Organizational Development, Enterprise Resource Planing, Business Process Re-engineering, Communication Skills, Logic and Analytical Skills, Change Management, Research Supervisor and other Management Courses.

Karachi Pakistan

Infotech Group is Pakistan's Leading IT Company having Partnership with Oracle, IBM, Misys, and Premium Partnership with Microsoft.Responsibilities Provides leadership and coordination of company Human Resource functions.Develops and implements corporate Human Resource strategy and programs.Is responsible for HR Services Delivery and administration for the organization, including:Core HR Services Delivery and Daily HR operations, such as recruitment, orientation, and documentation.Formulating HR strategy aligned to business.Developing a pool of qualified candidates in advance of need.Maintaining a high-level CV database in case of urgent and high-volume hiring needs.Devising recruiting strategies to always have a pipeline of good candidates through continuous interviews and recommendations.Conducting reference and background checks.Ensuring that the onboarding process goes smoothly for newly hired candidates.Maintaining hiring records for reporting and future planning.Attending job fairs and creating more company awareness at the college level.Maintaining all pertinent recruitment data in HRIS (ATS).Successfully managed technical recruitment for selected positions in Oracle ERP, Apps Development, Databases, Business Intelligence, Networks/Infrastructure, and Project Management.Designed and implemented new and/or existing HR Manual and systems aimed at attracting, motivating employees.Controlled HR costs to derive maximum benefit.Looks into internal training on a monthly basis.Initially implemented internal training plan and executed in InfoTech for the first time.Manages and resolves complex employee relations issues.Conducts effective, thorough, and objective investigations.Is a member of the HRIS implementation team and is well-versed with Employee-wise and PeopleSoft applications.Coordinates for organizational development, including the Graduate Trainee Programs, and Technical Trainee Programs in Oracle and IT Infrastructure.

Karachi Pakistan

As Human Resources Generalist manage the day-to-day operations of the Human Resources office. Conducted Job analysis for various positions.Conducted recruitment drive for technical and managerial positions for various departments. Negotiated approximately 70 salary offers included Top Level Positions and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.Initiating Recruitment Campaigns on Social Media and Various Job Portals E.g LinkedIn, Face book, Twitter, Mustakbil.com, Indeed and Rozee.pk hired Number of Talented individuals through LinkedIn Search.Employment documents scrutiny and processing of Appointment letters.Assessed relevant training needs for staff individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems entailed.Designed training courses and programs necessary to meet training needs, or manage this activity via external providers. have an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages.Process the status change requests i.e Transfers, Salary Change, Change of Designation etc.Handle confirmation process of employees ( serving on probationary period as per departments’ recommendations and company's policy).Managing employees’ separation process from acceptance of resignation till final settlement.Conduct exit interviews of separated employees and prepare turnover analysis report also Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind the branch's employee-retention rate of 89% within an industry where high turnover is the norm.

Pakistan

Assisting in Talent acquisition Employees engagementAssisting and dealing with employee issuesCommunicating with managementEmployee data managementExtensive Industrial RelationsKnowledge of HRIS syatems

Karachi

▷ Administrative tasks: • prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management• Conduct procurement of stationery for staff and meetings/workshops and assets of the office• Make logistic arrangement including flights reservations, hotel and vehicle arrangement for project staffs, visitors/partners, consultants.• Prepare correspondence, memos, reports, presentations, and emails to local counterparts, other related offices or agencies in relation to the office operations▷ Human Resource tasks• Implement and monitor HR Policies and Procedures• Assist the progress of job planning and performance management.• Liaising & negotiating with recruitment agencies. • Conducted Recruitment and selection activities.• Arranging training for new and established employees.• Planning and facilitating HR activities in the team: contract, recruitment, employee relation• Ensure to develop job descriptions for current/new positions▷ Export Division.• Writing up contracts, including terms and conditions• Procurement of rice and wheat goods.• Handle various & numerous queries of different customers related to the export sales and service.

Quetta, Baluchistan, Pakistan

Developed and maintained relationships with potential and existing customers. This includes meeting with customers, understanding their needs, and presenting them with bank products and services that meet those needs.Provided information about bank products and services. This includes explaining the terms and conditions of bank products, answering questions, and helping customers choose the right bank products for their needs.Resolved customer issues. This includes responding to customer inquiries and complaints, and working with customers to resolve any problems they may have with their bank accounts or other products.Meet sales goals. This includes setting and tracking sales goals, and developing and implementing strategies to achieve those goals.Participated in sales training and development programs. This includes attending training sessions, reading industry publications, and staying up-to-date on the latest bank products and services.Maintain accurate records. This includes keeping track of customer information, sales data, and other important records.

Quetta, Baluchistan, Pakistan

As Insurance Sales Representative was responsible for developing and maintaining relationships with potential and existing customers to sell insurance products and services. I was also responsible for providing customers with information about insurance products and services, answering questions, and resolving customer issues.

Flmi (Fellow Life Management Institute), The Fellow, Life Management Institute (Flmi) Program Is A 10-Course Professional Development Program, A+

FLMI stands for Fellow, Life Management Institute. It is a professional designation awarded by the Life Management Institute (LOMA).

Master Of Business Administration (Mba), Human Resources Management, 3.74 Cgpa

Activities and Societies: President Debate Society President Alumni Association The MBA program from ILMA University is a 3.5-year.

Associate, Life Management Institute (Almi), Life Insurance & Health Insurance, A+

Associate, Life Management Institute (ALMI) ; Completion of five LOMA courses.

Flmi Level 1 Certificate, Insurance, A+

FLMI Level 1 Certificate in Insurance Fundamentals equips you with essential information about insurance products and operations.

Bachelor'S Degree, Bachelors Of Commerce, 3.2 Cgpa

Activities and Societies: President of Entertainment and Debate Society Graduated with bachelors Degree by Achieving the 3rd position. had.