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Kap V. Email & Phone Number

Manager, Customer Relations @ GGPoker | iGaming | Customer Success | CRM at NSUS Group
Location: Toronto, Ontario, Canada 8 work roles 1 school
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Current company
NSUS Group
Role
Manager, Customer Relations @ GGPoker | iGaming | Customer Success | CRM
Location
Toronto, Ontario, Canada
Company size
71 employees

Who is Kap V.? Overview

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Quick answer

Kap V. is listed as Manager, Customer Relations @ GGPoker | iGaming | Customer Success | CRM at NSUS Group, a company with 71 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Kap V..

Kap V. previously worked as Customer Relationship Manager at Nsus Group and Customer Relations and Fraud Executive at Nsus Group. Kap V. holds Diploma, Electronics And Communications Engineering from Seneca College.

Company email context

Email format at NSUS Group

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NSUS Group

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Profile bio

About Kap V.

Customer Service Manager with over 9+ years of experience delivering unparalleled client support for complex issues across a range of products and companies. Creative problem-solver, passionate about crafting elegant technology solutions for enhancing the user experience to optimize revenue.Experienced in Fraud Investigation/Prevention, Customer Service, Payment Solutions, Crypto currency and iGaming.

Current workplace

Kap V.'s current company

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NSUS Group
Nsus Group
Manager, Customer Relations @ GGPoker | iGaming | Customer Success | CRM
toronto, ontario, canada
Website
nsus.eu
Employees
71
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8 roles

Kap V. work experience

A career timeline built from the work history available for this profile.

Customer Relationship Manager

Current
Nsus Group

Customer Relations Manager focusing on players!Operations and Player Support ( Account Management, Promotions, Compliance, Responsible Gambling, Affiliates/VIP, EDD/CDD/KYC, Team Management, etc.) for multiple regions and licenses.GGPoker, Wsop.ca and ClubGG

Oct 2020 - Present

Customer Relations And Fraud Executive

Nsus Group
Apr 2020 - Oct 2020

Fraud Specialist

Td

Conducted fraud investigations to identify, assess and report activity indicative of exposure to financial crimes (AML/ATF); received TD Legends award for highperformance rating in 2019 Q2 and Q4Leveraged financial analytic tools such as PRM, TSYS, and ETC to investigate fraud and review customer finance history; supported various TD applications.

Nov 2018 - Apr 2020

Project Lead And Technician Ii - The Nielsen Company

Iqor

Woodbridge, ON

  • Ensure that all projects are delivered on-time, within scope and budget
  • PCB Repair for any defective scanners
  • Repair and build data scanners at component and software level.
  • Create databases and debug programs to keep a functioning workflow
  • Manage resource availability and purchasing, adhere and surpass SLA and KPI targets.
  • Manage changes to the project scope, project schedule and project costs using excel spreadsheets and creating asset files every day to send to… Show more
May 2017 - Feb 2018

Technician Ii - Honeywell Enterprise Mobility

Iqor

Woodbridge, ON

  • Program, Set-up and configure devices for employees in several companies
  • Handle tickets for employee devices securely with Enterprise Mobility Management (EMM) Soti MobiControl
  • Provide technical support, including monitoring, and security administration. End-user support using remote software
  • Communicate with partners and management in regard to SLA and KPI targets and any escalations.
May 2017 - Jan 2018

Technician Ii - Intermec

Iqor

Woodbridge, ON

  • Repair various RFID scanners for clients and ensure progress/repairs are logged under the SAP system.
  • Refurbishing mobile RFID scanners by repairing components and software for Intermec by Honeywell.
  • Integrate tags, readers, or software in radio frequency identification device (RFID) designs.
  • Component level repair and soldering using schematics and process software
  • Test radio frequency identification device (RFID) software to ensure proper functioning.
Apr 2017 - May 2017

Customer Care Representative

Toronto Parking Authority
  • Customer relations
  • Controlling cash flow and shift reports.
  • Provide technical support for clients and assist with any request
Aug 2015 - Oct 2017
Team & coworkers

Colleagues at NSUS Group

Other employees you can reach at nsus.eu. View company contacts for 71 employees →

AG Armaan Gupta Armaan Gupta Colleague at Nsus Group Vaughan, Ontario, Canada, Canada View → JL Joshua Lebovic, Cpa Joshua Lebovic, Cpa Colleague at Nsus Group Toronto, Ontario, Canada, Canada View → ES Eric Suh Eric Suh Colleague at Nsus Group South Korea, Korea, Republic Of View → GL Geraldine Lucero Ibáñez Geraldine Lucero Ibáñez Colleague at Nsus Group Dublin, County Dublin, Ireland, Ireland View → CD C. Donald Brown C. Donald Brown Colleague at Nsus Group Toronto, Ontario, Canada, Canada View → AK Alex Kurzbach Alex Kurzbach Colleague at Nsus Group Malta, Malta View → MO Michele Olindo Michele Olindo Colleague at Nsus Group Malta, Malta View → NZ Nadav Zelver Nadav Zelver Colleague at Nsus Group Canada, Canada View → JP Joshua Pepito Joshua Pepito Colleague at Nsus Group Manila, National Capital Region, Philippines, Philippines View → AH Anita Hicks Anita Hicks Colleague at Nsus Group Norfolk, Virginia, United States, United States View →
1 education record

Kap V. education

FAQ

Frequently asked questions about Kap V.

Quick answers generated from the profile data available on this page.

What company does Kap V. work for?

Kap V. works for NSUS Group.

What is Kap V.'s role at NSUS Group?

Kap V. is listed as Manager, Customer Relations @ GGPoker | iGaming | Customer Success | CRM at NSUS Group.

Where is Kap V. based?

Kap V. is based in Toronto, Ontario, Canada while working with NSUS Group.

What companies has Kap V. worked for?

Kap V. has worked for Nsus Group, Td, Iqor, Toronto Parking Authority, and Freelance Virtual Assistant, Writer & E-Tutor/Trainer.

Who are Kap V.'s colleagues at NSUS Group?

Kap V.'s colleagues at NSUS Group include Armaan Gupta, Joshua Lebovic, Cpa, Eric Suh, Geraldine Lucero Ibáñez, and C. Donald Brown.

How can I contact Kap V.?

You can use AeroLeads to view verified contact signals for Kap V. at NSUS Group, including work email, phone, and LinkedIn data when available.

What schools did Kap V. attend?

Kap V. holds Diploma, Electronics And Communications Engineering from Seneca College.

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