Kapil Arya Email and Phone Number
I am certified IT business solution manager with 10+ years of experience in various industries responsible for implementing and supporting ERP systems, business process automation and re-engineering. I work closely with all areas of the business to understand the day to day operations and business needs while providing support and identifying ways to leverage technology to achieve business goals. My role combines managerial responsibilities with in-depth hands on functional expertise and acts as the subject matter expert for common issues and concerns for several business applications. As a people manager I am responsible for staffing, staff management, performance management and continuous service improvement for my respective area.Due to my experiences in the corporate world I have firmly established core foundations of my leadership, process knowledge, and key skills; particularly project management, service delivery, team leadership and coaching, agile transformation, and business analysis.As for my stay in the start-up arena I have grown to adapt quickly, wear many hats, and be quick on my feet as the environment is always dynamically changing. I have worked directly with various stakeholders and have successfully led and delivered several new projects , product launches, numerable redesign projects. All of which gained the utmost trust and respect of my team, my peers, superiors and business stakeholders. I have extensive knowledge of IT SOX controls, audit and mitigation controls. I am keen to pursue broader responsibilities and challenging roles as next step in my career. On a personal note, I love watching and playing sports, browsing the web for all sorts of interesting things (like Kickstarter, Indiegogo), reading fictions & self-help books, and spending time with the people I love the most in the world!
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Senior Business Solution Manager -Asia PacificTerex CorporationBrisbane City, Qld, Au -
Business Solution Manager - Au & Apac RegionTerex Corporation Jan 2020 - PresentAustraliaAs Business Solutions Manager at Terex, I cross-collaborate with multiple stakeholders to define the current and future state of ERP applications business process, identifying issues and risks, suggesting mitigation strategies, and driving towards technology solutions. I own and drive end-to-end solutions throughout all business applications. I have a thorough understanding of SOx guidelines, IT Riks, Controls, and undertaken SOX audit projects internally. I work closely with the key stakeholders to gather customer requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the IT Steering Committee to deliver cost-effective solutions. I am detail-oriented, yet able to see the big picture and work with the overall business, both in the day-to-day and at management levels, to drive a strategy that optimizes Terex's IT investment. I work with business partners and vendors to develop, test, and release/support teams throughout the Systems Development Life Cycle (SDLC) process. In addition, I work with program management to help define operational processes, drive the launch, adoption, and training, support program development, and execution and track customer feedback in order to build improvements into future solution requirements.
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It Business Engagement Lead - Au & Se AsiaTerex Corporation Apr 2019 - Jan 2020Brisbane, Queensland, AustraliaThe IT Business Engagement Manager (IBEM) is accountable for successful, sustainable, and effective delivery of all I/S services and solutions within an assigned number of Terex locations in ANZ and SE Asia. The IT Business Engagement Manager stimulates, surfaces, and shapes Customer demand for a provider’s services. In addition, i ensures that the potential value from all services are realized by the Customer, and that they are optimized and measured by the provider. To accomplish this, the role needs a deep knowledge of the site strategies, local work processes, site business strategy, and the capabilities of the broad suite of I/S products and services. This requires a significant emphasis on relationship management with site leadership teams & the local user community and collaboration with the global I/S service teams & outsourcing partners to deliver I/S services and projects which maximize value, in a timely and cost-effective way. The IBEM will also coordinate between sites and providers to ensure funding is in place to deploy the site infrastructure necessary for IT service delivery and site driven-projects.
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Business AnalystTerex Corporation Mar 2012 - Mar 2019Eagle Farm, Brisbane, AustraliaAbout Terex: Terex is a global manufacturer of lifting and material handling solutions for a variety of industries, such as Construction, Mining, Shipping, Infrastructure, Quarrying, Energy and Utilities.At Terex, my current responsibilities and achievements are as follows:- • Developed/designed more than 250 business processes using BPMN for all Cranes, Aerial Work Platform and Material Process business segments.• Developing business cases, Planning and monitoring, Eliciting requirements, Requirements organization, Translating and simplifying requirements, Requirements management and communication and Requirements analysis• Project Management :- As part of business process improvement and reduce human intervention, cost & time; undertook following integration/tool development projects ( requirement gathering, solution & process design, managing developer’s team, Post Go-Live support )o Lead eCom portal development and ERP integration for Singapore and Australiao Lead Singapore AWP Distribution center setup, system integration with Kuehne-Nagel 3rd party logistic provider’s ERP system (CIEL) o Lead Singapore and Australia AWP ERP systems integration with corporate’s AS400 & WinScope systems for inventory planning, forecasting and replenishment. o Lead development of Online Job Card System for AWP Australia to automate job card entry process. o Lead Order Management automation project for Genie Australia. • ERP System Support :- Providing technical support for Oracle E business ( TMS ) , SAGE Evolution , Pronto XI, custom applications and all EDI integrations across all functional areas ( Order Management, Service , Supply chain Management and Finance ) across all business segments
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Sap Crm Functional Consultant/Business AnalystAstrol Info-Technologies-American Standard May 2011 - Jan 2012Us• Identified requirement for clients and designed appropriate business models and user interface• Configured SAP CRM Products per requirements, including testing, problem solving, and debugging• Wrote CRM functional specifications and CRM configuration as member of support team • Provide CRM functional design solutions for customer, including full life cycle implementation
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Business AnalystRay White Finance & Investment Jul 2009 - Jan 2011Brisbane, Australia• Determine the customer relationship management process and allocate the necessary resources for smooth functioning of the procedures• Consider the organizational plans, nature of competition, market environment and other concerning factors while preparing a sound CRM strategy.• Communicate with the customers to understand the areas or factors to improve on like price, quality or features. Take down their complaints and suggestions and work on them promptly.• Created logical data models to define business and project requirements of customer management and pipe sales quoting system. • Gathered, analysed, and documented, communicated requirements for logical data modelling in the system including narratives, data flow diagrams and functional decomposition diagrams. • Employed use cases to develop requirements with stakeholders and write pseudo code for system. Developed testing scripts with stakeholders. • Involved in CRM 4.0 Configuration/customisation
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Business AnalystCsg Application Aug 2008 - Mar 2009Perth, AustraliaWorked as a Business Analyst with a focus on MS CRM configuration Customisation, SharePoint integration, Online Learning System, Business Intelligence & Reporting Analysis (SQL & Business Objects), ERP Implementation QA, training needs analysis, training delivery and post implementation support.
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Business AnalystUniversity Of Queensland Business Association (Uqba) Apr 2007 - Jul 2008Brisbane, AustraliaLead CRM Consultant for one of the largest university (The University of Queensland) in Australia for Customer Relationship Management project. The project involved interviewing, business analysis and business process modelling, Subject matter expert, project management, System gap analysis, vendor Analysis, Implementation planning, vendor management, System testing and training. • Determined user/business /functional requirements. Created vision, scope and use case documents; business process models, use case diagrams, activity diagram and state chart diagrams.• Coordinated work plans between project manager and clients using MS project• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues. • Involved in project and Vendor management • worked with QA team to design test plan and test cases for user Acceptance Testing (UAT)
Kapil Arya Skills
Kapil Arya Education Details
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Oracle UsaOracle E-Business Suite R12.1 Order Management Essentials (1Z0-521) -
Project Management InstitueDistinction
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Computer Systems Networking And Telecommunications
Frequently Asked Questions about Kapil Arya
What company does Kapil Arya work for?
Kapil Arya works for Terex Corporation
What is Kapil Arya's role at the current company?
Kapil Arya's current role is Senior Business Solution Manager -Asia Pacific.
What schools did Kapil Arya attend?
Kapil Arya attended University Of South Australia, Oracle Usa, Project Management Institue, Cisco College.
What skills is Kapil Arya known for?
Kapil Arya has skills like Project Management, Project Management Body Of Knowledge, Prince Practitioner, Agile Project Management, Business Process, Business Process Improvement, Business Process Design, Business Process Re Engineering, Business Process Mapping, Business Process Automation, Sap Crm, Microsoft Dynamics Crm.
Who are Kapil Arya's colleagues?
Kapil Arya's colleagues are Kiran Murmu, Tina Lara, Jesse Haagensen, Salvador Jasso, Randall Killey, Jimjoe Kilpatrick, Niamh Hand.
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kapil arya
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