Handling merchant Acquiring and aggregators.

Senior Manager in Digital/Support Services-IT - Applications.- Managing & Execute IT initiatives for Acquisition i.e. Real Time Lead Management, Merchant Integration & Acquiring- Handling IT support for Digital Payment & Innovative product i.e. POS, Bharat QR, UPI, Payment Gateway and Electronic Toll collection (ETC).- Develop strategy to execute short and long-term priorities in Acquisition & Merchant Integration and on boarding & Digital Space- Identify strategies to enhance the customer experience- Technical & Functional support to business- Working on Bank Policies and Policy standards- Vendor Management and Procurement of new vendor

- Meeting customers and understanding their Process requirement. - Creating project plan & ensuring that deliverable are met.- Setting up, stabilizing processes and ensuring smooth commencement of operations.- Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.- Disseminating information to Team Members, Team Huddles & driving the mentoring initiatives to increase knowledge and subsequent productivity.- Involved in analysis of new feature of the application.- Also involved in the CRs raised to assess its impact on the application as well on the testing effort and overall quality of the product. - Prioritization of bugs (customer feedback) and new features are also included in this part.- Discussion with team members, elaboration of the scope, converting features into testable minute test cases.- Expertise in Credit card domain, Net banking, Payment Gateway & Banking Domain.- Certification of Various terminal & Host changes.- Message Specification & Base- II file settlement.- Extreme knowledge of Three Tier or two tier reconciliation.- Daily reports & Final team performance report.

- Participated in System design and Regression Testing of Merchant management system, Payment Gateway, Net Banking and ISO message specification. - Involved in Test cases and Test result review and approval process.- Lead the testing team.

- Involved in the testing of Card Issuance, Terminal Certification, Host Certification, Parameter File configuration, Key ceremony, Settlement process, Reconciliation, Batch settlement module & reports. - Done Integration testing of Various Merchant acquiring modules from merchant creation till Merchant account settlement.

Involved in testing of Signature Verification System (SVS) and Cheque truncate system (CTS).

Data migration of Banks old system (Nelito to Finacle 6.0 (CBS)) and UAT of LADDER software in Bank premises. Data Entry related work as freelancer in bank systems for making Annexure’s, Balance sheet and P&L accounts.