Kapil Khetan Email & Phone Number

North Vancouver, British Columbia, Canada

Responsible for managing floor inventory and overseeing the merchandising of new products.

North Vancouver, British Columbia, Canada

• Providing outstanding customer service and in-depth knowledge of party supplies and costumes.• Implemented visual merchandising strategies to improve store presentation, leading to a 15% increase in customer engagement and a 20% increase in average transaction value.• Recognized for outstanding customer service with a certificate awarded based on Google reviews,showcasing a 95% satisfaction rate among customers.

Vancouver, British Columbia, Canada

• Managed and mentored a team of peer leaders, providing guidance and training to support new students’ transitions.• Organized peer-to-peer events to help new students connect, build friendships, and explore campus resources.• Resolved queries and challenges for peer leaders, ensuring smooth operations and program improvement.

Vancouver, British Columbia, Canada

• Supported 25 international students in adjusting to university life by answering questions and providing guidance for a smooth transition.• Shared essential information on academic resources, expectations, and local culture to help students overcome challenges.• Promoted community engagement by checking in regularly, encouraging campus involvement, and connecting students with peer networks.

Hyderabad, Telangana, India

• Streamlined accounting processes, achieving a 10% increase in operational efficiency, and collaboratedwith management to align financial strategies with business goals, enhancing overall financial performance.• Revamped accounting practices, resulting in 5% cost savings and reducing payment delays by 30%,significantly improving financial stability and cash flow management.• Implemented an accurate inventory tracking system, improving transaction precision by 10%, andconsistently maintained 85% customer satisfaction through effective financial management and problemresolution.• Developed financial models to forecast company performance, improving long-term financial planningand profitability.• Prepared financial statements (P&L, Balance sheets and cash flow statements) and assisted in quarterlyand annual budget forecasting.

Master Of Business Administration - Mba

Bachelor Of Commerce - Bcom, Business/Commerce, General, 8.4

High School Diploma, Business/Commerce, General, 8