IT support Team at DCM Shriram Ltd. Kota Rajasthan

· Resident engineer at DSCL, Kota. (Since May 2006)· Manage and provide the first level support for LEGATO backup software.· Support on IBM Server OS and other application software and Support on all Peripherals.· Resolving network connectivity problems at the client.· Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).· Manage IBM SAN storage V3700 and Blade center.·… Show more · Resident engineer at DSCL, Kota. (Since May 2006)· Manage and provide the first level support for LEGATO backup software.· Support on IBM Server OS and other application software and Support on all Peripherals.· Resolving network connectivity problems at the client.· Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).· Manage IBM SAN storage V3700 and Blade center.· Installation of IBM LTO Backup tape Drive in server.· Up gradation of Server hardware firmware, BIOS, etc.· Co-ordination with IBM for IBM warranty servers for service support & part issues· Installation and configuration Of RAID as per customer requirement and Hardware and Firmware/Bios updating.· First level hardware support for the Server/SWITCH – (Diagnosing the problem and getting the same resolved.) Show less

• Support on IBM Server OS and other application software and Support on all Peripherals.• Installation and troubleshooting IBM Tape Lib TS3200.• Manage Legato7.4 backup software and operation for L1 level support. • Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM… Show more • Support on IBM Server OS and other application software and Support on all Peripherals.• Installation and troubleshooting IBM Tape Lib TS3200.• Manage Legato7.4 backup software and operation for L1 level support. • Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM DS4300, IBM 3400.• Installation of IBM LTO Backup tape Drive in server.• Up gradation of Server hardware firmware, BIOS, etc.• Co-ordination with IBM for IBM warranty servers for service support & part issues• Installation and configuration Of RAID as per customer requirement and Hardware and Firmware/Bios updating.• First level hardware support for the Server/SWITCH – (Diagnosing the problem and getting the same resolved.) Show less

• Support on IBM Server OS and other application software and Support on all Peripherals.• Installation and troubleshooting IBM Tape Lib TS3200.• Manage Legato7.4 backup software operation for L1 level support. • Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM… Show more • Support on IBM Server OS and other application software and Support on all Peripherals.• Installation and troubleshooting IBM Tape Lib TS3200.• Manage Legato7.4 backup software operation for L1 level support. • Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM DS4300, IBM 3400.• Installation of IBM LTO Backup tape Drive in server.• Up gradation of Server hardware firmware, BIOS, etc.• Co-ordination with IBM for IBM warranty servers for service support & part issues• Installation and configuration Of RAID as per customer requirement and Hardware and Firmware/Bios updating.• First level hardware support for the Server/SWITCH – (Diagnosing the problem and getting the same resolved.) Show less

• Support on IBM Server OS and other application software and Support on all Peripherals.• Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM DS4300.• Installation and configuration Of RAID as per customer requirement and Hardware and Firmware/Bios updating.• IBM… Show more • Support on IBM Server OS and other application software and Support on all Peripherals.• Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM DS4300.• Installation and configuration Of RAID as per customer requirement and Hardware and Firmware/Bios updating.• IBM warranty support services.• First level hardware support for the Server/SWITCH – (Diagnosing the problem and getting the same resolved.) Show less

• Support on desktop OS and other application software and Support on all Peripherals (Scanner, printers, modem, etc).• Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM DS4300.• Installation and configuration Of RAID as per customer requirement and Hardware and… Show more • Support on desktop OS and other application software and Support on all Peripherals (Scanner, printers, modem, etc).• Resolving network connectivity problems at the client. • Asset management and Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).• New Installation IBM SAN storage DS4800 and Blade center and install IBM DS4300.• Installation and configuration Of RAID as per customer requirement and Hardware and Firmware/Bios updating.• All Critical user and critical location FMS and Hardware End user Support Calls. • Resident engineer at Rajasthan Atomic Power Station, Rawatbhata Kota (June 2005 to May 2006).• Support on desktop OS and other application software and HP warranty support services.• First level hardware support for the Desktop/HUB/SWITCH/CVT ETC – (Diagnosing the problem and getting the same resolved.) Show less