Kapil Sabherwal Email & Phone Number

• About me: I am a working as a Vice President Operations – India with specialization in Strategic Planning, Project Management P&L Accountability, Business Growth and Stakeholder Management. I have spearheaded HR, Finance, Facilities, IT infrastructure, BCM, Operations for entire Mumbai & Delhi. I have also monitored clients’ portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels. I have successfully set up the entire BCP function before pandemic and this helped to move to WFH model since we a process set up • Value Brought Up: I possess hands-on experience in effectively creating and nurturing set-ups and making them into profitable ventures. Leveraged entrepreneurial ability and skills in translating corporate vision to overcome complex business challenges and delivering on high-impact decisions. I have analyzed the risk appetite of an individual for providing them apt investment solutions, ensuring that solutions provided match the risk profile. I have defined the company growth strategy and drive its implementation by leading, managing, and monitoring all activities to achieve short and long-term profitable sales, financial, operating and brand objectives. I have pioneered Chatbot for any employee query to enhance Employee Satisfaction. I have also successfully automated the data collection piece which helped in significant savings.• Team Leadership: I emerged as a team builder and my team management credibility is backed with unmatched record of accomplishments; currently managing various professionals. I efficaciously led, trained and mentored managers, emerging leaders and new talent, who later won prestigious annual awards. • Specialties: Skills: Operations Management | Delivery Management | Quality Management | Team Management | Business Excellence | Business Operations | Top & Bottom Line Profitability | People Management | Turnaround Management • Connect with me at: Kapil.sabherwal@gmail.comCore Competencies:- Service Delivery- Meeting and Exceeding most of the SLA's- P&L Management- People Management- Client Relations- Performance Management- Succession Planning- Key Client Management

Listed skills include Team Management, Management, Service Delivery, Bpo, and 35 others.