Kapil Sabherwal

Kapil Sabherwal Email and Phone Number

Director @ Toprankers
bengaluru, karnataka, india
Kapil Sabherwal's Location
Mumbai, Maharashtra, India, India
Kapil Sabherwal's Contact Details
About Kapil Sabherwal

• About me: I am a working as a Vice President Operations – India with specialization in Strategic Planning, Project Management P&L Accountability, Business Growth and Stakeholder Management. I have spearheaded HR, Finance, Facilities, IT infrastructure, BCM, Operations for entire Mumbai & Delhi. I have also monitored clients’ portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels. I have successfully set up the entire BCP function before pandemic and this helped to move to WFH model since we a process set up • Value Brought Up: I possess hands-on experience in effectively creating and nurturing set-ups and making them into profitable ventures. Leveraged entrepreneurial ability and skills in translating corporate vision to overcome complex business challenges and delivering on high-impact decisions. I have analyzed the risk appetite of an individual for providing them apt investment solutions, ensuring that solutions provided match the risk profile. I have defined the company growth strategy and drive its implementation by leading, managing, and monitoring all activities to achieve short and long-term profitable sales, financial, operating and brand objectives. I have pioneered Chatbot for any employee query to enhance Employee Satisfaction. I have also successfully automated the data collection piece which helped in significant savings.• Team Leadership: I emerged as a team builder and my team management credibility is backed with unmatched record of accomplishments; currently managing various professionals. I efficaciously led, trained and mentored managers, emerging leaders and new talent, who later won prestigious annual awards. • Specialties: Skills: Operations Management | Delivery Management | Quality Management | Team Management | Business Excellence | Business Operations | Top & Bottom Line Profitability | People Management | Turnaround Management • Connect with me at: Kapil.sabherwal@gmail.comCore Competencies:- Service Delivery- Meeting and Exceeding most of the SLA's- P&L Management- People Management- Client Relations- Performance Management- Succession Planning- Key Client Management

Kapil Sabherwal's Current Company Details
Toprankers

Toprankers

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Director
bengaluru, karnataka, india
Website:
toprankers.com
Employees:
94
Kapil Sabherwal Work Experience Details
  • Toprankers
    Director
    Toprankers Jan 2023 - Present
    Mumbai, Maharashtra, India
  • Annova Solutions
    Vice President Operations
    Annova Solutions Jan 2022 - Present
    Indore, Madhya Pradesh, India
  • Morningstar
    Director Operations - India
    Morningstar May 2016 - Jan 2022
    Mumbai Area, India
    ➨ Heading HR, Finance, Facilities, IT infrastructure, BCM, Operations for entire Mumbai & Delhi➨ Devising strategies for process optimization of Talent & Culture Team➨ Spearheaded the project of “Great Place to Work” for last 4 years➨ Manage and influence internal stakeholders & business leaders of the importance of digitization and process improvements for the greater good of the business➨ Define the company growth strategy and drive its implementation by leading, managing, and monitoring all activities to achieve short and long-term profitable sales, financial, operating and brand objectives
  • Icici Prudential Amc Ltd
    Associate Vice President
    Icici Prudential Amc Ltd Jan 2015 - Apr 2016
    Mumbai Area, India
    ➨ Established Outbound Voice Channel and outsourced to the call Center. Set up a Tele Relationship Model – 1st of its kind in the Mutual Fund Industry➨ Managed the P&L of the Entire Voice Channel including sales & revenue generation ➨ Partnered with Individual Financial Advisors, ICICI Bank for increased sales & revenue generation➨ Designed & managed corporate communication, built brand image and organizing product awareness campaign by providing 360 degrees brand/product related consultation & solutions to the clients
  • Myref
    Director Business Development
    Myref Aug 2014 - Jan 2015
    Mumbai Area, India
    ➨Developed and implemented marketing plans designed to assure achievement of agreed to volume, quality, market share & profit objectives➨Identified prospective business, establishing strategic partnership and alliances, generated business from the existing accounts and achieving profitability and increased sales growth➨Involved in leading, recruiting, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets➨Explored potential business avenues to penetrate new accounts, HNI’s and expanded existing clientele; responsible for mobilization of funds
  • Maersk Global Service Centres
    General Manager - Operations
    Maersk Global Service Centres Oct 2011 - Aug 2013
    Pune, Maharashtra, India
  • Convergys India Services
    Sr Manager Operations
    Convergys India Services Dec 2004 - Sep 2011
    Mumbai Area, India
  • Gtl Limited
    Program Manager
    Gtl Limited Jan 2004 - Dec 2004
    Mumbai Area, India
  • Firstsource Solutions Limited
    Manager Operations
    Firstsource Solutions Limited Mar 2003 - Dec 2003
    Mumbai Area, India
  • Gtl Limited
    Deputy Manager Operations
    Gtl Limited Jan 2002 - Mar 2003
    Mumbai, Maharashtra, India
  • Ebay India (Formerly Baazee.Com, Acquired)
    Head Of Operations
    Ebay India (Formerly Baazee.Com, Acquired) May 2000 - Feb 2002
    Mumbai Area, India
  • Pashupati Builders
    Marketing Manager
    Pashupati Builders Jul 1995 - Jun 1998
    Mumbai Area, India

Kapil Sabherwal Skills

Team Management Management Service Delivery Bpo Outsourcing Crm Performance Management Operations Management Vendor Management Mis Customer Satisfaction Process Improvement Six Sigma Analysis Leadership Business Process Customer Relationship Management Call Centers Employee Engagement Recruiting Project Planning Sla Transition Management Copc Business Process Outsourcing Training Human Resources Telecommunications Customer Experience Management Information Systems Erp Forecasting Offshoring P&l Management Process Excellence Product Management Supply Chain Management Workforce Management Call Center

Kapil Sabherwal Education Details

Frequently Asked Questions about Kapil Sabherwal

What company does Kapil Sabherwal work for?

Kapil Sabherwal works for Toprankers

What is Kapil Sabherwal's role at the current company?

Kapil Sabherwal's current role is Director.

What is Kapil Sabherwal's email address?

Kapil Sabherwal's email address is ka****@****ons.com

What is Kapil Sabherwal's direct phone number?

Kapil Sabherwal's direct phone number is (866) 486*****

What schools did Kapil Sabherwal attend?

Kapil Sabherwal attended University Of Mumbai, University Of Mumbai.

What skills is Kapil Sabherwal known for?

Kapil Sabherwal has skills like Team Management, Management, Service Delivery, Bpo, Outsourcing, Crm, Performance Management, Operations Management, Vendor Management, Mis, Customer Satisfaction, Process Improvement.

Who are Kapil Sabherwal's colleagues?

Kapil Sabherwal's colleagues are Anjali Parmar, Rohit Mehar, Vivek Sharma, Madhulika Singh, Manish Sharma, Rashi Shrivastava, Tarkeshwar Upadhyay.

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