Brian Kaplan Email & Phone Number

● Expanded role into team leader of global software portfolio with 1K+ diverse enterprise customers● Managed worldwide team of 3 Product Managers and provided professional mentoring and guidance● Stimulated sales and support renewals leading 150+ customer consultations and 20+ events annually● Decreased business risk by lowering 80% of inbound OEM costs and addressing customer deployment inhibitors● Yielded millions in license revenue by nurturing and expanding 30 year outbound OEM relationship● Groomed product backlog regularly and planned Agile PIs 4x per year within Scaled Agile Framework● Developed 3+ sales plays for cross-sell within the portfolio including SaaS, Ansible, and security related sales

● Directed global network automation and compliance product with 200+ diverse enterprise customers● Simplified product pricing resulting in streamlined sales and 20% reduction in average price discounts● Launched new operations solution achieving 50%+ license revenue growth annually and 100+ assorted customers● Sustained 90%+ customer renewals and furthered sales through sales coaching and monthly customer group calls● Built roadmaps in consultation with customers, sales, support, and R&D, resulting in new releases 1-4x per year● Spearheaded new UX proposal with 3 new major features reducing network troubleshooting time by 30%+● Analyzed 5+ competitors and leveraged information for sales strategies and product enhancements

● Founded worldwide best practice virtual community of 40+ pre-sales promoting sales and pre-sales skills growth● Educated 20+ pre-sales annually regarding networking technologies and network management software● Counseled Product Management in weekly prioritization of 1000+ product enhancement requests● Advised Cisco in support of 100+ new OEM customers and related license and maintenance revenue● Operated across PM, R&D, Marketing, Services, Sales, Partners, Support, and customers, fueling the business

● Attained quota annually earning 98% win rate, securing 50+ new customers, and winning $3M+● Delivered technical presentations, demonstrations, and proofs of concept resulting in high win rate● Developed unique technical solutions by learning the use of perl scripting, regular expressions, and APIs● Established virtual community of 5+ sales engineers advancing product knowledge and best practices

Network Engineer at GM Assembly Plant and GM Asset Management, and GM Treasury Office