Kapil Sharma Email & Phone Number

Mississauga, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Line management for a team of consultants• Responsible for people management activities including onboarding, setting expectations, coaching and mentoring• Led & managed internal continuous improvement initiatives• Resolve project resource bottlenecks and balance the distribution of the productive effort among direct reports.• Conducting quarterly and annual performance reviews with direct reports.• Assume responsibility and ownership for project activities with heightened complexity.• Resolve project resource bottlenecks and balance the distribution of the productive effort among direct reports.

Toronto, Ontario, Canada

• Responsible for providing architectural leadership in the solution design, Integration and implementation of the Intelex EHSQ platform• Lead the technical front line by providing in-depth experience in complex enterprise-wide, multi-site solutions for various implementations• Strong understanding of Project Implementation methodologies such as Waterfall and Agile• Demonstrated logical problem-solving techniques and communicated solutions effectively while adapting to client-side needs and expectations• Facilitated on-site requirement gathering, developed detailed specifications and prototypes, and conducted product training in complex projects• Presented technical solutions in written/oral reports to stakeholders with varying technical backgrounds• Worked with Presales during Pre-sales Blue-Printing sessions in order to translate client’s business needs into service proposals or Statement of Work

Toronto, Canada Area

Toronto, Canada Area

• Enterprise software implementation of Intelex, a SaaS-based Environmental, Health, Safety and Quality (EHSQ) management software.• Represent the technical front line by providing in-depth technical experience regarding configuration, installation, and testing.

NATURE OF THE COMPANYEvron Computer Systems is a leading provider of financial systems and network infrastructure solutions. JOB RESPONSIBILTIESImplementing Financial SystemsConducting System Process study, developing project plans, schedules, and adhering to project deadlinesUnderstanding customizations requirements of clients. Discussing and finalizing system design specifications with clients and development team.Develop preliminary approaches/guidelines/strategies for customization, data conversion, project team, user training, and cut-over to the production system Configuring Prototype to client requirements and conducting Project Team Training Providing Post Live support services to clients Periodic Quality Assurance Checks and System Audits

NATURE OF THE COMPANY During my work tenure at Mantralogix, I have been exposed to well-defined implementation methodologies. Having work experience in ERP Implementation and Consulting, Client Engagement, Business Development, Pre and Post Sales Consultancy has helped me adopt a customer centric approach. JOB RESPONSIBILTIES Successfully implementing business performance solutions Conducting Project planning workshops with clients and doing System Study. Understanding development/ customizations requirements of customers. Discussing and finalizing design reviews with customers and developers. Develop preliminary approaches/guidelines/strategies for customization, data conversion, project team, user training, and cut-over to the production system Configuring Prototype to client requirements and conducting Project Team Training Worked on Data Migration from Legacy Systems to SAGE - MAS500. Providing Post Live support services to customers Periodic Quality Assurance Checks and System Audits

Dubai, U.A.E.

NATURE OF THE COMPANYPrologic First specializes in facilitating information management and decision making in the hospitality industry.The responsibilities have helped me to learn how to tackle challenges of juggling multiple client engagements along with customer satisfaction, risk mitigation.JOB RESPONSIBILITIESRendering effective customer service by addressing queries/ grievances of clients so as to ensure smooth flow of operations and adherence to time norms.Offering customized products to the clients by identification of their needs and discussions on aspects of parameters of quality, time and record maintenance.Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations.Monitoring performance, generating reports and incentivizing the team members for greater productivity.Leading, guiding and motivating the subordinates for enhancing their performance levels & conducting numerous training program for their development. Initiating/developing relationships with key decision makers in target organizations for conversion of prospects, Leeds to customers and advocates.Relationship building with business partners for long term revenue growth and to achieve business targets.Identifying and developing new streams for and maintaining relationships with customers to achieve repeat/ referral business.

Pgdm, Mba

Activities and Societies: Post Graduate Diploma in Management (MBA)

Hdse, Higher Diploma In Software Engineering

Education record

B.Sc., Bachelor Of Science