Kar P Email & Phone Number

Created reports on banking services and products using Excel and performed financial data analysis.Performed SQL data mining to find patterns and trends in huge data sets.Created Tableau dashboards and visualizations to share data insights with participants.Conducted stakeholder requirement-gathering workshops to identify company needs and goals.Developed use cases and user stories to document business needs for services and products related to banking.Work together with teams responsible for revenue management to enhance pricing tactics, assign seats, and manage yield.Efficient job execution was made possible by the documented and illustrated end-to-end processes, workflows, and configurations inside the ServiceNow ecosystem.Created and kept up a knowledge base library with articles, frequently asked questions, and troubleshooting tips to give users access to self-help tools.Made certain that technical content was accurate, consistent, and clear by.

Conducted Omni channel POC and POS OS upgrades with assistance from outside vendors. Led the development team in switching from Broad vision to Hybris e-commerce.Worked together to promote campaign growth with teams from Digital Marketing, Ecommerce, and Strategic Partnerships.Offered partners and clients technical advice on enterprise-level e-commerce platformsPerformed testing, both functional and non-functional, and recorded and tracked software problems in JIRA.Examined and recorded business requirements using user stories in JIRA/Azure DevOps, Waterfall, RUP, and Agile techniques were implemented for the projects.Conducted requirement gathering meetings with SMEs and facilitated Joint Application Development (JAD) sessions; documented Business Requirements (BRD)Held walk-through meetings with developers to assess the business requirements document (BRD) and determine the viability of the project.I took part in vendor demonstration sessions to examine plug-in software.