Kar Yee Email & Phone Number

Singapore, Singapore

Cyberjaya, Selangor, Malaysia

Handling incident, maintenance, change request, event monitoring, routine task and operationalassistance in data center achieved 98% via ServiceNow/Remedy/Angora.Almost 100 ticket created per day, email replied, and phone calling achieved SLA 98%.Established a pivotal link between the customer and support team to analyze and interpret thecustomer request.

Malaysia

Create 3 dashboard by own self for STHI TRB and HDMX department by using SQL and Power Bi.STHI TRB Dashboard be implemented and used by Team Costa Rica.Create 1 user interface dashboard as an example for LCBI department.Achieve 95% performance improvements in data mining.Increase effectiveness of employees on viewing the status of effective repair and.

Bandung, West Java, Indonesia

It was my first time living in a foreign country. In my opinion, I am an independent person but still facing some challenges in here. I accepted challenge by listening lecturer tutorial in Bahasa Indonesia although mostly the words same like Bahasa Malaysia but the slang is totally different. Luckily, we can adapt it in this whole semester. I could proudly.