● Reviewed applications received from Loan Officers for accuracy and completeness● Ensured TILA-RESPA compliance by issuing Initial Disclosures within regulatory timelines● Monitored Initial Disclosures for completion through electronic or physical signing and uploaded completed disclosures to the loan file● Collected and processed appraisal authorization forms and appraisal fees● Submitted appraisal orders and title orders before assigning files to processing● Received loan files from underwriting and processing and prepared loans for closing by balancing closing disclosures● Requested closing appointments and assigned loan files to the closing and funding team● Provided assistance to credit union staff and members/borrowers who had inquiries regarding real estate products or loans in process● Served as a Notary Public

● Processed loans for closing, either through escrow or internally, by balancing closing disclosures, generating closing documents and arranging appointments with members and escrow companies● Reviewed documents, cleared required conditions, authorized recording, funded loans, and made appropriate payoffs● Periodically assisted members with signing closing documents● Delivered funded loans to the Real Estate Servicing team● Tracked outgoing real estate surveys and sent a monthly report to the Marketing Department

● Opened memberships, loaded loan requests, and funded approved loans● Served as a Notary Public and Medallion Stamp signature guarantor ● Processed monetary transactions, balanced cash drawer, and reconciled transactions● Consulted with members to identify needs and provided solutions that were in the best financial interest of the member● Researched member inquiries, requests, or problems, and followed through to resolution, or directed them elsewhere if appropriate

●Processed monetary transactions, balanced cash drawer, and reconciled transactions● Consulted with members to identify needs and provided solutions that were in the best financial interest of the member● Researched member inquiries, requests, or problems, and followed through to resolution, or directed them elsewhere if appropriate

●Moderated a variety of social media platforms●Responsible for tracking content and escalating issues to supervisors and clients●Created monthly work schedule and approved time sheets●Trained new content specialists●Compiled weekly and monthly reports for managers and clients●Updated team site

● Provided exceptional customer service in a fast-paced retail environment● Recovered and restocked merchandise ● Performed cashiering duties

●Supervised an average of 16 employees per shift for concessions, box office and floor staff●Responsible for opening the Box Office and nightly inventory of concessions●Provided customer service in person and over the phone

●Managed the concession team each shift●Trained new employees, provided customer service, and maintained weekly and nightly inventories.

●Provided care, exercise, and training assistance for an average of 20 horses at a time ●Maintained equipment, supplies and scheduled appointments●Prepared for and transported animals to various locations for shows