Kara Easterday Email & Phone Number

Greenville, Sc, Us

Greenville, Sc

Greer Sc

Greenville, South Carolina Area

Simpsonville Sc

Executed day to day inside operations of $24 million company with over 3000 customers nationwide, while responding to the demands of the Owner/Managing Partner and President in a timely and efficient manner. Served the outside sales force as a primary contact for assistance in problem resolution and customer service. Trained and counseled employees in job handling and disciplinary issues and administered disciplinary action when warranted. Negotiated and managed company benefit plans. Inside contact for largest customer; entered all orders and investigated and responded to all inquiries and concerns regarding account. * Instrumental player in company's 500% sales growth over 5 years by hiring and training quality personnel.* Developed office environment conducive to positive customer relations through positive reinforcement and training. Noted "best customer service in the industry" by the largest manufacturer's representative.* Directly managed, training and counseled 14 CSRs, and scheduled and provided HR consultations for inside staff of 21, outside sales force of 12, and warehouse of 10.* Developed first million dollar account in 2006 by constantly providing exceptional customer service; 2007 projected sales $2.4 million.* Engineered two successful office relocations, including negotiating new furnishings, coordinating with contractor to set dates for physical move, arranging telephone downtime and organizing staff in the transfer of property.* Developed first company wide Open House to showcase products. Arranged housing for customers and vendors, scheduled classes for attendees, negotiated shuttle and catering service. Devised floor plan for vendor displays, organized door prizes with vendors, and promoted event through sales force and mailers.*Coordinated trade shows and sales conferences, including housing, dining, and entertainment for outside and inside sales force and customers.*Researched, wrote, and published Employee Handbook

Spartanburg, Sc

Developed two small unsuccessful offices into larger, profitable branches through aggressive marteing, training, and exceptional customer service. Hired and developed management trainees and prepared them for advancement. Gained market share in highly competitive area. Managed accounts receivables and collections, fleet mix control, cost control and prepared and met annual forecasts.*Increased operational profit 110% over 2 years*Increased fleet by 56% through extensive marketing to new accounts*Maintained excellent customer service rating, consistently in top 10% of Group.*Received Outstanding Marketing Award for sales growth*Received Outstanding Customer Service Award*Directly managed staff of 7-10, including management trainees, drivers, and car preps*Advanced careers of employees through training

Greenville, South Carolina Area

Managed staff of 25 at upscale restaurant. Duties included accounts receivable and payable, payroll, hiring and terminating employees, cost control and inventory, customer service, training, and assisting kitchen and wait staff.